SAP HANA

Here is a new req. Only 1 solid sub is what I need - Sacramento, CA. Rate - $105/hr. (Local or willing to relocate to and be onsite from week 1)


12-month contract with SMUD (Sacramento Municipal Utility District). Hybrid - every Tuesday onsite.


Required
SMUD is seeking a contract resource to provide operational and project support for the Customer and AMI Technologies team on a time and materials basis. Purpose: To support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026. This lets our team focus fully on the S/4HANA project without delays or distractions.


Job Description:
Purpose: To support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026. This lets our team focus fully on the S/4HANA project without delays or distractions. Key Responsibilities: • Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies. • Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies. • Respond promptly to incidents so they don't impact the S/4HANA project's progress. • Collaborate with team members to ensure smooth handoff and clear communication.
• Help our team maintain greater availability and focus on the S/4HANA project. Expected Outcomes: • Timely resolution of assigned incidents and enhancement requests. • Continued progress on ongoing projects within Customer and AMI Technologies.
• Reduced workload pressure on the core Customer and AMI Technologies team during the S/4HANA project timeline Mandatory Requirements
• Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years. • Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher • Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher • Must have IS-U CR&B expertise, including experience in one, or more, of the following areas: - Customer service

- Device management, including experience with smart meters and/or the Itron Networks UIQ stack - Rates and pricing - Billing and invoicing - Bill print - Workflows - Fl-CA • Must have experience working with master data components and the business partner lifecycle • Must have at least two (2) years of experience performing hands-on end-to-end functional, technical, and regression testing of complex solutions, including integrations to external systems
•Must have experience using defect tracking applications like ServiceNow or JIRA • Must have experience in participating in business requirement reviews and blueprint sessions • Must have experience translating business requirements into detailed specifications • Must have experience working with technical teams (ABAP developers) to define/refine functional specifications for custom developments • Must have experience creating process flow diagrams based on business requirements • Must have experience debugging custom code and working independently to support a project team • Must have experience communicating highly technical information in an understandable manner to project team both verbally and in writing.

Desirable Qualifications • BS degree from an accredited college or university majoring in Computer Science, MIS, or a related field. • Strong analysis knowledge and skills • Experience in leading business requirement reviews and blueprint sessions • Experience working in an agile environment. • Experience designing and configuring complex IS-U rates, rate categories, and billing schemas • Electric utility experience supporting any of the following systems: SAP S/4HANA; SAP CX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud) • OpenText Document Presentment; Itron Meter Data Management System (MDMS) IEE 10.3 or higher • MDUS/ISAIM EhP7 or higher.

Assumptions • Contractors must have excellent written and communication skills. • Contractors must have reliable internet, work exclusively within the United States. • Contractors work schedule will be between 7 am and 5 pm Pacific Time, Monday through Friday and fully established with the supervisor. • Contractors must have their own laptop to complete tasks including on-site days. • This is a hybrid task, contractors will be required to be on-site each Tuesday of every week (once a week)