Processing Specialist

Job Description

Job Description

Job Title: Processing Specialist
Pay Rate: $18.00 per hour
Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST

Job Description:
We are seeking a detail-oriented Processing Specialist to handle insurance documents for our financial institution clients. This position ensures accurate and timely homeowners property insurance coverage, directly supporting client satisfaction. The ideal candidate is dependable, able to manage deadlines, and skilled in making sound business decisions consistent with Assurant procedures and best practices.

Key Responsibilities:

• Process insurance documents accurately and efficiently to maintain continuous coverage for homeowners
• Identify policy types (e.g., PUD, Townhome, Flood, Wind) and determine appropriate action
• Make timely premium payments from escrow accounts
• Balance multiple demands and prioritize tasks to meet deadlines and quality standards
• Communicate with insurance agents and carriers to verify information, update status, and ensure requirements are met
• Build and maintain effective working relationships within the team
• Address questions, concerns, and suggestions promptly and appropriately
• Escalate issues as needed to meet the needs of clients and homeowners
• Ensure smooth handoff of work between teams

Required Qualifications:

• High school diploma or GED
• Basic computer skills
• At least one year of work experience

Preferred Qualifications:

• Strong attention to detail
• Ability to adapt to change
• Experience in banking, finance, or mortgage lending
• Proven ability to meet production and quality goals

If you are committed to excellence, enjoy working in a team environment, and are passionate about making a positive impact for clients and homeowners, we encourage you to apply.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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