Administrative Supervisor

Administrative SupervisorRAYUS Radiology is looking for an Administrative Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Administrative Supervisor, you will provide leadership and management to administrative functions and assure that services are provided within professional standards. Administrative functions supported could include front office, scheduling, insurance, health information, and teleradiology.This position is full-time, working Monday - Friday 8:30am - 5:00pm.ESSENTIAL DUTIES AND RESPONSIBILITIES:Establishes associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate center coverageMonitors and approves timecardsManages hiring process for new team members in partnership with HRImplements training program for new associatesInitiates and participates in staff performance evaluations, compensation and development of associates including performance improvement plans, disciplinary actions and/or terminationsLeads regular staff meetings and employee one-on-onesEvaluates workflow and implements process improvements for the teamEnsures team has knowledge of company and department policies and corresponding procedures are in placeSupports associates ensuring highest level of patient satisfactionFosters a team environment, ensuring appropriate communication between departmentsCreates and updates center's information manuals and process documentsDevelops and monitors the teams' performance through QA processLeads special projects and/or committees, as assignedAnswers phones and handles calls in an efficient and friendly mannerActs as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic informationCoordinates patient relations, ensuring quality service is deliveredMaintains front office operations such as ordering office supplies, magazines, organizing coffee and office supplies, and assisting with office cleaningFaxes reports, billing requests, and medical release forms to as requestedEnsures performance of daily center banking functions to include accurate completion of daily cash logs, bank deposit, and all receiptsSchedules patient examinationsCommunicates daily with technologist(s) and radiologist(s) on administrative mattersMaintains an accurate and up to date pending-scheduling listChecks all exams for pre-certification with patient's insurance companyUses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointmentAssists in the maintenance of up-to-date and accurate database functions on all current and potential referring physiciansPre-certifies all exams with patient's insurance company as requiredVerifies insurance for same day add-onsUses knowledge of insurance carriers (example Medicare) and procedures that require waivers and obtains proper authorization if needed prior to appointmentRequired:High school diploma or equivalentMicrosoft Office Suite experienceProficient with using computer systems and typingMust be able to handle multi-level phone system with a high volume of calls at one timePreferred:Associate's degreeMedical terminology and previous clinical business office experienceBilingualRAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.