Box Office Attendant | Part-Time | Multi-Purpose Center (Virginia State University)

Box Office Attendant | Part-Time | Multi-Purpose Center (Virginia State University)

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at Virginia State Multi-Purpose Center and Rogers Stadium here at Virginia State University. This role pays an hourly rate of $13.00-$14.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until October 23, 2026.

Responsibilities

• Know and understand the operations of the Ticketmaster ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations of the VSU MPC and Rogers Stadium
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper credit card amount for purchase of ticket(s) as well as give back proper number of tickets
• Communicate and satisfy patrons with world-class customer service
• Operate phone and address patrons' inbound calls for requests for information
• Maintain confidentiality
• Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications

• Ability to multitask in a fast?paced environment
• Familiarity with Windows-based computers
• Possess excellent customer service skills under high volumes
• Experience working with the public
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
• Must be able to work in a loud noise environments
• Strong verbal communication skills. Bilingual in English/Spanish is a plus
• Proven ability to work well with all levels of management
• Strong analytical and problem?solving skills

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.