Manager On Duty

Are you a natural leader who thrives in a fast-paced, high-energy environment? RPM Raceway Syracuse is looking for a Manager on Duty (MOD) to help lead daily operations, support our team, and create unforgettable guest experiences.What You'll DoAs the Manager on Duty, you'll be responsible for overseeing venue operations during your shift, ensuring exceptional service, safety, and operational excellence across all departments.Key Responsibilities:Lead and support frontline team members throughout the venueEnsure outstanding guest service and resolve issues quickly and professionallyOversee race operations, attractions, arcade, food & beverage, and guest servicesCoach, motivate, and develop team members while maintaining accountabilityMonitor staffing levels, labor costs, and operational efficiencyEnsure adherence to all company policies, safety standards, and proceduresConduct opening, closing, and shift management responsibilitiesHandle cash management, deposits, and daily reporting as neededPartner with venue leadership to drive sales, guest satisfaction, and team engagementWhat We're Looking For2+ years of leadership or supervisory experience in hospitality, entertainment, retail, restaurants, family entertainment centers, or similar environmentsStrong communication and problem-solving skillsAbility to lead teams in a fast-paced, guest-focused environmentComfortable working evenings, weekends, and holidaysPassion for delivering exceptional guest experiencesAbility to stand, walk, and actively manage operations throughout a shiftWhy RPM Raceway?RPM Raceway is the premier indoor karting and entertainment destination, offering high-speed racing, arcade attractions, food & beverage, and memorable experiences for guests of all ages. You'll join a growing company that values teamwork, energy, innovation, and opportunities for advancement.Ready to lead the action? Apply today and help create unforgettable experiences at RPM Raceway Syracuse #J-18808-Ljbffr