Electrical Manager

At High 5, our mission is simple but powerful: To come together as more than individuals to create a positive impact on our team, our clients, and our community, one High Five at a time. If you're looking to make a meaningful difference both in your own career and in the lives of others, this is the place for you. Why Join Us? Competitive Compensation : Earn an estimated $90,000-$120,000+ annually based on performance. Weekly Pay : Get paid every Monday! Benefits : Medical, dental, vision, and life insurance coverage for you and your family. Company-Matched 401(k ): Invest in your future with employer contributions. Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off. No On-Call Schedule : Maintain work-life balance with zero on-call requirements. Dispatch From Home : Start your day in a company-provided, fully stocked vehicle. Career Growth & Training : Access ongoing professional development from some of the best trainers in the industry. Responsibilities Lead and manage the daily operations of the electrical department. Recruit, interview, hire, train, and mentor electricians and apprentices. Conduct regular ride-alongs, coaching sessions, and performance reviews. Ensure technicians provide exceptional customer service and maintain high-quality workmanship. Monitor department performance, including revenue, profitability, conversion rates, and customer satisfaction. Schedule and coordinate workloads to maximize efficiency and meet service demands. Ensure compliance with all local, state, and national electrical codes and safety regulations. Address customer concerns and resolve escalated service issues promptly. Collaborate with dispatch, customer service, warehouse, and other departments to ensure smooth operations. Develop and implement processes to improve productivity and operational efficiency. Conduct team meetings and ongoing technical and sales training. Review job quality, callbacks, and warranty work to identify improvement opportunities. Prepare reports on key performance indicators (KPIs) and present results to leadership. Requirements Journeyman or Master Electrician license. 5+ years of residential electrical experience. Previous leadership or management experience in an electrical service environment. Strong communication, coaching, and problem-solving skills. Experience with scheduling software and service management platforms (e.g., ServiceTitan or similar). Valid driver's license with an acceptable driving record.