Pharmacy Customer Service Associate
$16 - $18 per hourWalgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $16 - $18 / Hourly
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Kilgore, TX vacancy
- ...role. This position focuses on providing front-line technical support to our sales team, contractors, and customers across a wide range of our products and services. The ideal candidate will possess strong communication skills and be comfortable addressing commercial...SuggestedFor contractorsWork at officeLocal areaWorldwideMonday to Friday
KeepRite Refrigeration Texas
Kilgore, TX3 days ago - ...Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend...SuggestedHourly payPart timeFor contractorsWork experience placementRelocation packageAfternoon shift
- ...Description Job Description Part-Time Retail Associate At Goody Goody, we help people... ...play a key role in creating an exceptional customer experience. You’ll assist guests with... ...friendly, knowledgeable, and professional service. Key Responsibilities Deliver...SuggestedPart timeLocal areaFlexible hoursShift workDay shiftAfternoon shift
Harley's Liquor
Longview, TX17 days ago - ...Opportunity Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want...SuggestedTemporary workWork at officeLocal area
$65k
...understand and prioritize their unique financial goals. Present customized benefits solutions that align with clients' financial... ...Do you have a results-driven mindset and a passion for client service? Are you eager to build relationships and offer tailored, strategic...SuggestedLive inImmediate startRemote workWork from homeGiddens Organization
Liberty, Gregg County, TX28 days ago- Job Description Job Description Our organization is expanding, and we are looking to hire a Outside Sales Representative. This position provides the opportunity for rapid income growth and advancement upon proven proficiency with our system. Who we are: We...Local area
EMPOWER Business Group
Longview, TX11 days ago - ...You’ll promote Highline’s residential and commercial broadband services through local market outreach, community engagement, and creative... ...sales through authentic conversations, local presence, and a customer-first mindset. Follow up with interested customers and guide...Local area
Highline Services LLC
Liberty, Gregg County, TX9 days ago - ...end date Job Summary Assist the Material Services organization by performing duties... ...with appropriate approval and process all associated records. Assist employees of equal or higher... ...solutions. Guided by our mission to put the customer first, we strive to exceed expectations...Full timeWork experience placementWork at officeRelocation
- ...responsible for selling vehicles meeting gross profit, volume and customer satisfaction standards. Must present a professional appearance.... ...test drives. Properly introduce new customers to the Service facilities and to the appropriate Service personnel. Deliver...Local areaImmediate start
- ...Position: STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are... ...delivers exceptional guest experience and drives sales through customer service # Building guest loyalty through promoting and educating...Part timeFlexible hoursNight shiftWeekend workDay shiftEarly shift
- ...grow our Water Transfer and Hydrovac business. This is not a customer maintenance role.This is for a hunter who knows how to walk... ...your number What We’re Looking For ~7+ years in oilfield services sales (water transfer, hydrovac, completions preferred) ~ A track...
$65k - $85k
Job Description Job Description Entry-Level Sales Representative Own Your Success Company: Compass Business Group Pay: Commission-Based ($65K$85K avg/year) + optional base draw Location: Local Territory | In-person Schedule: Full-Time | Flexible ...Full timeLocal areaImmediate startFlexible hours$40k - $64k
...States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales... ...stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate...Base plus commissionHourly payFull timeLocal areaNight shiftWeekend workAfternoon shift$65k - $85k
...bring peace of mind and stability when it's needed most. Our team is built on trust, accountability, and a shared commitment to service values that make this a strong fit for those with military, law enforcement, or public service backgrounds who are ready for a new...Full timeFor contractorsLocal area- ...most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support...
- ...and excitement around our products and services. They are passionate about the connected... ...environment, where technology innovations, customer needs, and the Retail experience are... ...This role is a learning role, where new associates are working with their team and proactively...Base plus commissionFull timePart timeFlexible hoursShift work
- ...looking for friendly & motivated people to join our team at our Domino's ! Job Description Responsibilities: Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent...Flexible hours
$30 - $100 per hour
...a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making... ...for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer...Full timePart time$55k - $95k
...individuals to help them access a product suite of affordable business services, consumer savings programs, and wellness benefits with access... ...Other People Everyday ~ Computer and Internet Savvy ~ Customer Service Experience Helpful ~ Excellent Verbal and Written...Self employmentLocal areaFlexible hours$85k - $105k
Job Description Job Description Sales Representative & Trainer Allegiant Business Group Full-Time | B2B / Direct Sales Compensation: $85,000$105,000 per year (draw pay, commissions, and bonuses) Schedule: MondayFriday, weekends as needed Location: Local...Full timeFor contractorsLocal areaWeekend work$85k - $105k
...individuals, families, and businesses protect what matters most through supplemental insurance solutions. Our culture is built on service, discipline, and leadership values we proudly share with many of our team members who are veterans or former public servants ....Weekly payFull timeFor contractorsLocal areaImmediate start- ...Job Description Job Description Salary: The Service Development Representative (Texas Territory) is responsible for the development and implementation of business and marketing plans for the facility. Establishes strategic marketing plans to achieve the facility...
- ...we find ways to empower them to help our customers Celebrate Life and Express Love. Zales... ...Provide information regarding extended service plans and financing options Meet individual... ...based on position ~ Training — Associate Training System, Management Training System...Base plus commissionFull timePart timeSeasonal workImmediate startFlexible hoursNight shiftWeekend work
- ...Join Our Team: Counter Sales Associate Wanted! Are you a sales-driven professional with a passion for delivering exceptional customer service? Look no further! Baker Distributing Company, a leading wholesale HVAC distributor, is seeking a skilled Counter Sales Associate...Full timeFor contractorsWork at officeImmediate start
- ...Our focus has always been bringing our customers a constant stream of high-quality brands... ...teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers... ...tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS...Part timeWork at officeLocal areaImmediate startShift work
- ...Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered... ...State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships...Hourly payFor contractorsFlexible hours
- ...Affordable Dentist Near Me office. As the first point of contact for our office, the YOU plays a crucial role in providing excellent customer service and ensuring the smooth operation of daily administrative tasks. Must have at least 1 year of dental experience....Full timeWork at office
$70k
...making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces... ...of their choice · Promote our company products and services · Provide excellent customer experience Key...Full timePart timeLocal areaWeekend work$10 - $12 per hour
...to join our family. Position: Sales Associate Location: Houston, Texas (Multiple... ...a wide range of products to enhance our customers' experiences. With a commitment to excellence... ...24/7and provide unparalleled customer service. Join us and be part of our journey as...Hourly payFull timePart timeFlexible hours- ...than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members. Job Description As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!
Related searches
- airport customer experience specialist Kilgore, TX
- customer support representative Kilgore, TX
- service person Kilgore, TX
- e-commerce customer service representative Kilgore, TX
- warehouse customer service representative Kilgore, TX
- customer service officer Kilgore, TX
- client service representative Kilgore, TX
- technical customer service advisor Kilgore, TX
- client service consultant Kilgore, TX
- customer support agent Kilgore, TX