Program Manager I - Small Molecule

Job Title

This is a fully remote role supporting our GMP Laboratory in Middleton, WI. We welcome applicants from all locations within the U.S.

Must be legally authorized to work in the United States without sponsorship.

Must be able to pass a comprehensive background check, which includes a drug screening.

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital, and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on now and in the future.

Our PPD Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought leaders, and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Discover Impactful Work:

• Provides tactical support for client-facing projects.
• Oversees and coordinates the receipt, log-in, and workflow management of samples and standards to support laboratory analysis.
• Monitors project progress for both client-facing and internal projects, ensuring timely project progress through effective communication and status updates.
• Manages client interactions related to sample and standard processes.
• Supports the client relationship manager (Program Manager III or above) by providing day-to-day progress updates, managing timelines, and identifying and escalating potential risks to ensure the successful completion of projects.

A Day in the Life:

• Acts as the primary coordinator for the receipt and log-in of samples and standards
• Manages shipment requests
• Manages sample and standard workflows, including check-outs, shipping, relog, and disposal activities to support laboratory analysis
• Tracks project progress, within assigned client team and associated support teams, provides status updates
• Initiates project set up process
• Manages reagent documents for client and team, including Certificates of Analysis (CofAs) and Safety Data Sheets (SDSs)
• Coordinates and tracks the completion of internal lab-based projects, including facility audits and incident reports
• Manages client communication related to sample and standard processes
• Supports the client relationship manager with daily progress updates to ensure project completion
• Manages timelines; identifies and escalates risks as necessary
• Attends internal meetings

Keys to Success:

• Education: Bachelor's degree or equivalent and relevant academic/vocational qualification
• Experience: Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0+ years) or equivalent combination of education, training, & experience

Knowledge, Skills, Abilities:

• Excellent organizational skills with the ability to adapt and adjust to changing priorities while maintaining focus, composure, and productivity
• Ability to manage multiple assignments with challenging/conflicting deadlines
• Proficient in Microsoft suite applications (e.g.: Word, Excel, PowerBI, PowerPoint, Teams, SharePoint)
• Strong attention to detail and problem-solving skills
• Effective written and verbal communication skills
• Demonstrated experience in identification and resolution of conflicts in a professional environment
• Ability to maintain a high degree of confidentiality with client information and data
• Ability to attain, maintain, and apply a working knowledge of applicable procedural documents
• Demonstrated positive attitude, enthusiasm toward work, and the ability to work well with others
• Demonstrated ability to receive and apply constructive feedback

Work Environment:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or stand for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Accessibility/Disability Access:

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at View phone number on click.appcast.io*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.