SaaS Customer Support Specialist - AI & EDU
Guidebook
Guidebook is seeking a Customer Support Representative to own frontline support for its education-focused platform. You will troubleshoot issues, respond warmly to customers, and build product expertise in Guidebook’s Builder CMS and suite. The role includes weekend coverage and opportunities to influence product and AI tooling to improve customer experience. Ideal candidates have 1+ years in SaaS support, outstanding communication, and ability to collaborate across remote teams. #J-18808-Ljbffr Guidebook
Vacancy posted 4 days ago
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