Procedure Scheduler - Tower at Parkwest
Tennessee Orthopaedic Alliance, East Tennessee
Job Title
General Summary: A nonexempt position responsible for scheduling procedures directly with patients and to discuss any questions that that patient may have. Essential Job Responsibilities: Responsible for scheduling, rescheduling and cancelling all procedure(s). Contacts area facility for available time for procedure. Educates patient on all aspects of the procedure that is scheduled. Schedules all pre-op clearance appointments with PCP or specialist. Coordinates any and all paperwork needed to facility (Including: complete order sets, H & Ps and imaging). Coordinates surgical representative through HIPAA compliant channels. Works with physician to keep pre-operative, surgical protocols updated. Schedules all initial follow-up appointments from procedure. Completes informed consents. Call in prescriptions according to MD protocol for procedure. Scans/sorts all documentation related to completion of duties. Other duties as assigned.
Job Requirements Education : high school diploma. Experience : Minimum two years of experience in customer services, with at least six months of experience in health care setting. Procedure scheduling experience preferred.
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