Front Office Receptionist

Job Description

Job Description

About the Role:

Join the Florida Fertility Institute PA team as a Front Office Receptionist, where you'll be the welcoming face of our Clearwater clinic. This role is perfect for someone who thrives in a fast-paced environment and is passionate about helping families on their journey to parenthood.  Minimum of 3 years as a receptionist in a medical practice is required.

Responsibilities:

• Greet and assist patients with a warm and friendly demeanor.
• Manage appointment scheduling and patient inquiries via phone and in-person.
• Maintain accurate patient records and ensure confidentiality.
• Process patient intake forms and verify insurance information.
• Coordinate with medical staff to ensure smooth office operations.
• Handle billing inquiries and payment processing.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed to support the team.

Requirements:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience as a receptionist or in a similar role, preferably in a medical setting.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Familiarity with medical terminology and insurance processes.
• Proficient in Microsoft Office Suite and electronic health record systems.
• Ability to multitask and work effectively in a busy environment.
• Compassionate and patient-focused demeanor.

About Us:

Florida Fertility Institute PA has been serving the Clearwater community, providing compassionate care and advanced reproductive services. Our patients love us for our dedicated staff and personalized approach, while our employees appreciate the supportive work environment and commitment to professional growth.