Director II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Director II Job Title: Director II Agency: Health & Human Services Comm Department: BHS Contract Payments Posting Number: 18606 Closing Date: 07/16/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $7,015.16 - $11,864.50 Pay Frequency: MonthlySalary Group: TEXAS-B-27 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 4601 W GUADALUPE ST Other Locations: Austin; Abilene; Amarillo; El Paso; Fort Worth; Galveston; Houston; Lubbock; Midland; Odessa; San Antonio; Wichita Falls MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 97E0,SEI15 Brief Job Description: The Director II performs advanced senior-level managerial work providing leadership to the Behavioral Health Services (BHS) Provider Payments Area (PPA), with focus on budget and expenditure analysis, tracking, and reconciliation, and expenditure authorizations involving approximately 75 unique programs valued at over $1.5 billion per state fiscal year. Work involves establishing goals, long-term and short-term planning, developing/implementing standard operating procedures, and allocating and evaluating resources for the area's functions. The Director II plans, assigns, and supervises the work of PPA staff. The Director II role requires strong change management and strategic planning skills. The position provides insightful financial analysis and reporting to senior management that informs and supports decision making and continuous program and process improvement. This position requires expert-level understanding of mental health and substance use service delivery, contract terms and conditions, payment methodologies, funding sources, and associated state and federal regulations involving budgets, expenditures, and payment authorizations. Position requires advanced working knowledge of multiple state information systems. Work is completed under very minimal direction with extensive latitude for the use of initiative and independent judgment. Essential Job Functions (EJFs) EJF 1: Provides leadership and strategic direction to area team members and manages daily operations. Plans, organizes, directs, and evaluate staff performance. Conducts weekly staff meetings and 1:1 meetings with team members on a regularly scheduled basis. Leads ongoing activities supporting employee engagement, staff development, and promotes the grow of future leadership. Responsible for hiring, planning and assigning work, completing annual performance evaluations, personnel disciplinary actions, and approving leave, and approving time sheets as required by HHSC policy. 35% EJF 2: Establishes area goals, policies and procedures, and allocates resources and evaluates program effectiveness. Establishes performance data to evaluate team functions and team member performance. Develops techniques and tools for improving area performance and efficiency, which includes accounting for legislative or agency operational changes. Identifies needed changes within the area and implements strategies to improve area operations through engagement in ongoing process improvement and policy implementation activities. 35% EJF 3: Prepares and reviews reports and data to inform and make management decisions that impact area activities and monitors the area's deployment of agency and unit policies and procedures. Represents the area at meetings, conferences, and committees, and engages in internal and external stakeholder relations. Collaborates with other areas/units within the agency and provides technical assistance to subject matter experts, contract managers, and contractors to improve communication, relationships, and work performance, as needed. 20% EJF 4: Attends work on a regular and predictable schedule in accordance with agency leave policy andperforms other duties as assigned. Knowledge, Skills and Abilities (KSAs) Knowledge of state and federal laws, regulations, policies, rules, and requirements, and specific knowledge of local, state, and federal laws relating to the mental health and substance use contract paymentsKnowledge of business processes and process improvement, Knowledge of State government organization, administration, management, and operating practices Knowledge of the mental health and substance use service delivery systemKnowledge of computer software applicationsSkill in effective project managementSkill in problem solving and conflict resolutionSkill in analyzing/interpreting large and complex financial data sets, and writing complex documents/reports, policies, and proceduresSkill in managing multiple and competing prioritiesSkill in providing leadership in a team environmentAbility to communicate, both orally and in writing, clearly, concisely, and effectively to individuals at all levels both internal and external to the organizationAbility to build, establish, and maintain effective working relationships with diverse groups and entitiesAbility to evaluate the performance of staff Ability to implement and balance change and lead cross-functional/inter-disciplinary teams to design and deploy new or improved work processesAbility to gather, assemble, correlate, and analyze facts/data/systems/financial informationAbility to establish goals and objectives while working independently and delivering results in an environment of complex organizational interactions and competing demands on staff resourcesAbility to make independent and sound technical decisions and analyze new situations when encountered Ability to learn and use sophisticated software/applications as necessary to successfully perform duties and assignmentsAbility to interpret and apply federal and state statutes, as well as, agency rules, and policies in the development of guidelines, policies, and proceduresAbility to organize workload and set priorities Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria Graduation from an accredited four-year college or university is preferred. However, every two (2) years of supervisory/management and leadership experience may substitute for the completion of one (1) year of college or university. Experience facilitating staff meetings and conducting one-on-one sessions with team members to support staff development. Experience completing annual performance evaluations, personnel disciplinary actions, approving leave, and approving time sheets. Experience developing policies and procedures and evaluating program effectiveness. Experience preparing reports to inform and make management decisions. Experience working with state and federal standards related to contract budgets and expenditures. Experience providing technical assistance and participating in meetings with internal and external stakeholders and executive level staff. Additional Information: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business need. Employee must provide transportation. If an employee operates a personal or state motor vehicle in performance of their official duties, the employee must possess a current valid Texas driver’s license for the appropriate type vehicle. Employees/Applicants are responsible for providing a copy of their driver’s license prior to beginning employment. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.