Field Service Technician

Field Service Technician

Company SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S.

Summary The Field Service Technician is responsible for the design, installation, service, and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems.

SDI Presence Offers:

• A Competitive Pay Range: $20/hr. - $27/hr.
• Base pay may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commission
• Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more!

Responsibilities

• Design, repair, operate, install, test, and troubleshoot integrated and complex electronics systems under the directive and guidance of a senior level technician
• Maintain electronic security systems for access control, CCTV, and Intrusion Detection
• Collects, Maintains, and updates asset data for client operations
• Follows company policies and procedures
• Creates documentation for project activity audit trail
• Troubleshoots problems to come up with the solution(s)
• Pursues continuous learning and shares knowledge with others

Requirements

• Knowledge of the principles of electricity and electronics
• Knowledge of generally accepted technical (electronic) theory
• Understanding of Video Management Systems
• Electronic System Installation and troubleshooting skills-specifically access control, intrusion, and video systems
• Basic knowledge of networking hardware and how to troubleshoot basic network issues as it relates to access control and video systems
• Must have a driver's license in good standing and be able to pass a written driving test for airport driving
• Ability to operate various lift types, such as scissor and boom, is a plus
• Demonstrate good analytical capability and current technical knowledge
• Ability to interpret and work from blueprints, drawings, wiring diagrams and technical documentation
• Good Interpersonal and organizational skills
• Familiar with Microsoft Office Applications (Word, Outlook, Excel, etc.)
• Able to interact with others in a team environment
• Good analytic ability
• Open-minded/willing to learn good attitude, as this is a client-facing position.
• Availability to work on-call and extra hours as needed
• Travel to other client sites in company vehicle
• Must demonstrate the ability to work independently or as part of a team
• Must pass approval procedure for IDFPR PERC
• Must pass approval for airport badge
• Must pass approval for Custom and Border Protection airport access

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.