Remote IT Support Specialist — MSP Help Desk

HelpfulRemote

Remote job

HelpfulRemote is seeking a frontline IT help desk professional to support clients of a managed services provider. You will diagnose password resets, install software, resolve printer issues, and troubleshoot network problems while translating technical terms into plain language. This full-time remote role requires 1-3 years of experience with M365, Active Directory, Windows, and core networking (TCP/IP, DNS, DHCP, VPN). Strong communication and problem-solving skills are essential. #J-18808-Ljbffr HelpfulRemote

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