Search Analyst (46575)

Description

Looking to start an exciting new career City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical dental and vision insurance 401K paid time off and internal growth opportunities.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our customer service first core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7400 people at over 1000 branches worldwide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year while staying true to our Company values.

Summary

We are looking for a data-driven Search Analyst to improve the onsite search experience and drive measurable business outcomes. This role will focus on analyzing search behavior identifying gaps in results and partnering with engineering marketing and product teams to optimize relevance conversion and customer experience.

This is a highly impactful role where you will directly influence revenue by ensuring customers can quickly find the right products.

Essential Job Functions

• Analyze onsite search data to identify trends gaps and opportunities.
• Identify high-volume low-converting queries and recommend improvements.
• Audit product data quality impacting search (titles attributes taxonomy)
• Partner with engineering to improve ranking logic and query handling
• Work with data/PIM teams to improve data structure and enrichment
• Identify and resolve poor search results irrelevant rankings and missed matches
• Recommend boosts/bury rules based on performance data
• Monitor and report on key metrics (Conversion Rate Zero-result Rate CTR Search Exit)
• Build and maintain synonym libraries (e.g. 18V M18 wire cable)
• Identify missing or inconsistent attributes (e.g. voltage brand category)
• Follow content standards SEO guidelines and governance best practices.

Education/Experience

• Bachelors degree in marketing Communications Information Technology Business or a related field preferred.
• 25 years of experience in ecommerce digital analytics or search optimization.
• Strong analytical skills with experience in working with large datasets and identifying patterns
• Familiarity with CMS platforms SEO/SEM product data management and digital merchandising.

Competency

• Strong organizational project management and execution skills.
• Knowledge of digital content best practices e-commerce platforms and category management.
• Experience with tools like Google Analytics or Adobe Analytics
• Proficient in Excel Power BI and other Microsoft Office products.

Benefits Offered:

• Medical Dental Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness Hospital Confinement Accident Insurance Supplemental Life Insurance.
• Mental physical financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy Parental and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

EEO Statement

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices including selection hiring assignment re-assignment promotion transfer compensation discipline and termination. The Company prohibits discrimination harassment and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy childbirth or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal state or local law. We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants

If you have a disability and need a reasonable accommodation to complete any part of the application process or if you have difficulty accessing or using the online application process and need an alternative method please contactus at or 1-.

City Electric Supply is a drug free workplace. For further information about CES visit our website at .

Required Experience:

IC