Content Marketing Manager

Job Description

Job Description

Company Overview:

About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.

Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality.

Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

Content Marketing Manager Overview:

As we scale, we're looking for a versatile Content Marketing Manager who can balance creativity with impact. In this role, you'll be the dedicated content owner on our marketing team—crafting compelling stories, producing assets that fuel campaigns across every stage of the funnel, and ensuring everything we publish strengthens the Incident IQ brand.

You'll thrive here if you're a self-starter with a strategic mindset—someone who can take a theme, run with it, and deliver polished work that moves the needle. Collaboration is key: you'll partner with product marketing, demand generation, and creative teammates to bring ideas to life, while using data and feedback to refine and optimize. The ideal candidate is a strong writer with experience turning complex ideas into clear, engaging content that drives pipeline and positions us as a thought leader in K-12.

This role serves as a foundational content position with strong potential to evolve into even more strategic roles as the team grows. This position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates.

Content Marketing Manager Responsibilities:

Content Creation

• Write, edit, and manage high-quality B2B content across various formats (including but not limited to blogs, articles, whitepapers, guides, success stories, website copy, email, ads, etc.) with proven ability to balance storytelling with measurable marketing impact
• Repurpose existing content into new formats to extend its reach and impact
• Ensure all content is aligned with our brand identity, is in our brand voice, is accurate and engaging, and optimized for lead generation

Content Strategy & Planning

• Maintain the content calendar aligned to campaigns, product launches, and marketing priorities
• Collaborate with product marketing, demand generation, and creative teams to align content themes, messaging, campaign goals, and content packaging
• Support Demand Generation and campaigns by creating high-impact assets to influence pipeline and conversions
• Stay current with industry and content trends to keep our strategy fresh and effective

Team Collaboration

• Partner with product marketing, creative services, growth marketing, and leadership to source input and align on priorities
• Work closely with external vendors or freelancers as needed, reviewing deliverables for quality and brand alignment

Project Management & Execution

• Use project management tools (e.g. Asana) to keep content initiatives organized and on-time
• Create structured brief templates to align with stakeholders & freelancers, ensuring assets meet tone and quality standards
• Manage multiple deliverables while meeting deadlines with minimal oversight

Content Analytics & Optimization

• Conduct A/B testing on formats, headlines, and topics; optimize content continuously based on performance data and engagement insights
• Work with Demand Gen and Ops teams to track performance and report on content effectiveness across channels
• Use data to refine messaging, formats, and distribution for better results

Content Marketing Manager Requirements:

• 5–8 years of experience in content marketing, writing, or communications (B2B SaaS or EdTech preferred)
• Exceptional writing, editing, and proofreading skills with a strong sense of storytelling and brand voice
• Demonstrated ability to craft thought leadership and narrative content tailored to B2B audiences.
• Experience with analytics tools (Google Analytics, Marketo, or similar) and comfort working with performance data
• Strong project management and organizational skills; experience with tools like Asana is a plus
• Ability to collaborate effectively across teams and communicate with clarity and confidence
• Curiosity and adaptability—staying up-to-date on emerging content tools, formats, styles, and platforms

Content Marketing Manager Nice to Have:

• Familiarity with K-12 audiences, EdTech, or B2B SaaS marketing, especially content that drives pipeline
• Experience with Marketo or another marketing automation platform for content distribution and reporting
• Familiarity with SEO best practices and ability to optimize content for search and lead generation
• Basic understanding of HTML/CSS or CMS publishing workflows (WordPress)
• Ability to create light multimedia content (simple graphics in Canva, basic video editing, or podcast scripting)
• Familiarity with AI-assisted writing/editing tools and how to use them responsibly
• Experience managing freelance writers and editors

What makes Incident IQ different:

• We facilitate whole-person growth where employees can develop personally as well as professionally.
• We offer an energetic and collaborative environment; everyone's opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

Incident IQ is an Equal Opportunity Employer