Director- Agentic Solutions Integration
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
Solutions Enablement is the team that translates that opportunity into measurable client outcomes. We are in the early stages of building Agent Suite Services — a capability that will define enterprise agentic AI deployment at scale. Those who join now will shape what this capability becomes. The Role If the Solutions Architect is the strategist — defining the architecture and validating the technical blueprint — the Technical Program Manager is the activator. You are the force that puts the plan in motion, keeps it moving, and brings every stakeholder, partner, and workstream across the finish line. You are the connective tissue between vision and delivery, between Mastercard's commitment and the client's reality, between the pace the market demands and the standards Mastercard upholds.
You own the delivery lifecycle for Agent Suite implementations in your market from POC sign-off through production deployment and structured client handover. You provide supervisory leadership over forward deploy engineering teams — maintaining the executive-level visibility required for stakeholder conversations while remaining grounded enough in the technical reality to guide, unblock, and hold those teams accountable. Critically, you do this across multiple concurrent engagements simultaneously, without the org chart doing it for you.
The Technical Program Manager and the Solutions Architect are designed to operate as complementary and inseparable partners. The SA owns technical integrity from discovery through validated proof of concept. From POC sign-off, the TPM assumes primary delivery accountability — governing the programme through production deployment and structured client handover, while the SA remains present as the standing technical authority. Together, they form the complete accountability model for every Agent Suite client engagement. Those who join at this stage will have a lasting influence on the delivery culture of Agent Suite Services. What You Will Do
Activate and Deliver
• Assume primary delivery accountability from POC sign-off through production deployment and structured client handover, working in close and continuous partnership with the Solutions Architect and forward deploy engineering teams, who together constitute the standing technical authority throughout
• Drive zero-to-one implementations from initial ambiguity through MVP, production release, and platform adoption — maintaining clarity of direction and momentum at every stage across all active engagements
• Maintain programme-level governance — plans, RAID logs, dependency maps, and escalation frameworks — at a level of depth sufficient to have credible executive conversations, anticipate delivery risk, and proactively guide forward deploy engineering teams through the technical and organizational challenges that arise in complex client environments, particularly where those teams are developing familiarity with Agent Suite standards, frameworks, and assets
• Supervise and direct the translation of solution architectures into delivery execution — overseeing the sequencing of integrations, UAT environments, and staged rollouts across Mastercard platforms and client infrastructure, while forward deploy engineering teams carry out the hands-on implementation work
• Hold third-party partners and system integrators to the same standards applied to internal workstreams — because every party that touches a Mastercard deployment is an extension of Mastercard's commitment to quality and trust What We Are Looking For
We Relentlessly Care About the What and About the How
• Mastercard's Decency Quotient is not a values statement — it is how we operate. We hire for IQ, EQ, and DQ in equal measure. High performance and high decency are not in tension in this environment — they are expressions of the same professional standard. The individual who elevates those around them, builds trust across complex stakeholder ecosystems, and consistently chooses the right path over the easy one is the individual who belongs here: Decency Quotient
• You communicate with precision and adapt your register across audiences — from a technical integration discussion with an engineer to a strategic risk conversation with a CFO. More importantly, you are genuinely invested in the people on both sides of those conversations: Communication and genuine care
• You own your outcomes in full — the successful ones and the difficult ones. You do not manage perception at the expense of transparency, nor protect individual standing at the expense of the team or the client: Accountability without ego
• Agent Suite Services is being built in real time. You are comfortable operating without complete certainty, committed to continuous learning, and honest about the boundary between what you know and what you are actively developing: Growth mindset
• You invest in your teammates. You share what you learn in the field. You measure your contribution not only by your individual programme outcomes but by the strength and resilience of the team as a whole: Giver's mindset
• You understand that the strength of this team is inseparable from the diversity of thought, background, and experience each member brings. You contribute to a culture where different perspectives are actively sought, and where collective resilience matters as much as individual excellence: Cultural fit and team spirit Technical Requirements
• 8+ years delivering complex technology programmes in financial services, fintech, or enterprise AI — including at least one AI, data platform, or API integration programme taken from ambiguity to production in a regulated environment
• Demonstrated systems thinking — the ability to hold the full delivery architecture in mind, anticipate second-order effects, and make trade-off decisions that optimize the whole rather than individual components
• Proven capacity to coordinate and influence across geographies and cultures, managing multi-party delivery ecosystems — client IT organizations, system integrators, platform vendors, and internal stakeholders — concurrently and without compromising quality or accountability
• Working understanding of agentic AI deployment patterns, protocols, and frameworks — including cloud architecture and API integration — sufficient to make informed trade-off decisions and maintain productive technical dialogue with Solutions Architects, forward deploy engineering teams, clients, and third-party partners throughout the delivery lifecycle
• Professional fluency in English, with mandatory fluency in the local language of the market for which the candidate is being considered Corporate Security Responsibility
Director- Agentic Solutions Integration
About Mastercard Agent Suite
Mastercard Agent Suite is Mastercard's global product for building, testing, and deploying agentic AI at enterprise scale — drawing on Mastercard's payments expertise, proprietary technology, insights, and a global advisory network of 4,000 professionals. As the agentic AI era takes hold across financial services, Mastercard's position at the intersection of trust, data, and global connectivity creates a distinctive opportunity to lead.Solutions Enablement is the team that translates that opportunity into measurable client outcomes. We are in the early stages of building Agent Suite Services — a capability that will define enterprise agentic AI deployment at scale. Those who join now will shape what this capability becomes. The Role If the Solutions Architect is the strategist — defining the architecture and validating the technical blueprint — the Technical Program Manager is the activator. You are the force that puts the plan in motion, keeps it moving, and brings every stakeholder, partner, and workstream across the finish line. You are the connective tissue between vision and delivery, between Mastercard's commitment and the client's reality, between the pace the market demands and the standards Mastercard upholds.
You own the delivery lifecycle for Agent Suite implementations in your market from POC sign-off through production deployment and structured client handover. You provide supervisory leadership over forward deploy engineering teams — maintaining the executive-level visibility required for stakeholder conversations while remaining grounded enough in the technical reality to guide, unblock, and hold those teams accountable. Critically, you do this across multiple concurrent engagements simultaneously, without the org chart doing it for you.
The Technical Program Manager and the Solutions Architect are designed to operate as complementary and inseparable partners. The SA owns technical integrity from discovery through validated proof of concept. From POC sign-off, the TPM assumes primary delivery accountability — governing the programme through production deployment and structured client handover, while the SA remains present as the standing technical authority. Together, they form the complete accountability model for every Agent Suite client engagement. Those who join at this stage will have a lasting influence on the delivery culture of Agent Suite Services. What You Will Do
Activate and Deliver
• Assume primary delivery accountability from POC sign-off through production deployment and structured client handover, working in close and continuous partnership with the Solutions Architect and forward deploy engineering teams, who together constitute the standing technical authority throughout
• Drive zero-to-one implementations from initial ambiguity through MVP, production release, and platform adoption — maintaining clarity of direction and momentum at every stage across all active engagements
• Maintain programme-level governance — plans, RAID logs, dependency maps, and escalation frameworks — at a level of depth sufficient to have credible executive conversations, anticipate delivery risk, and proactively guide forward deploy engineering teams through the technical and organizational challenges that arise in complex client environments, particularly where those teams are developing familiarity with Agent Suite standards, frameworks, and assets
• Supervise and direct the translation of solution architectures into delivery execution — overseeing the sequencing of integrations, UAT environments, and staged rollouts across Mastercard platforms and client infrastructure, while forward deploy engineering teams carry out the hands-on implementation work
• Hold third-party partners and system integrators to the same standards applied to internal workstreams — because every party that touches a Mastercard deployment is an extension of Mastercard's commitment to quality and trust What We Are Looking For
We Relentlessly Care About the What and About the How
• Mastercard's Decency Quotient is not a values statement — it is how we operate. We hire for IQ, EQ, and DQ in equal measure. High performance and high decency are not in tension in this environment — they are expressions of the same professional standard. The individual who elevates those around them, builds trust across complex stakeholder ecosystems, and consistently chooses the right path over the easy one is the individual who belongs here: Decency Quotient
• You communicate with precision and adapt your register across audiences — from a technical integration discussion with an engineer to a strategic risk conversation with a CFO. More importantly, you are genuinely invested in the people on both sides of those conversations: Communication and genuine care
• You own your outcomes in full — the successful ones and the difficult ones. You do not manage perception at the expense of transparency, nor protect individual standing at the expense of the team or the client: Accountability without ego
• Agent Suite Services is being built in real time. You are comfortable operating without complete certainty, committed to continuous learning, and honest about the boundary between what you know and what you are actively developing: Growth mindset
• You invest in your teammates. You share what you learn in the field. You measure your contribution not only by your individual programme outcomes but by the strength and resilience of the team as a whole: Giver's mindset
• You understand that the strength of this team is inseparable from the diversity of thought, background, and experience each member brings. You contribute to a culture where different perspectives are actively sought, and where collective resilience matters as much as individual excellence: Cultural fit and team spirit Technical Requirements
• 8+ years delivering complex technology programmes in financial services, fintech, or enterprise AI — including at least one AI, data platform, or API integration programme taken from ambiguity to production in a regulated environment
• Demonstrated systems thinking — the ability to hold the full delivery architecture in mind, anticipate second-order effects, and make trade-off decisions that optimize the whole rather than individual components
• Proven capacity to coordinate and influence across geographies and cultures, managing multi-party delivery ecosystems — client IT organizations, system integrators, platform vendors, and internal stakeholders — concurrently and without compromising quality or accountability
• Working understanding of agentic AI deployment patterns, protocols, and frameworks — including cloud architecture and API integration — sufficient to make informed trade-off decisions and maintain productive technical dialogue with Solutions Architects, forward deploy engineering teams, clients, and third-party partners throughout the delivery lifecycle
• Professional fluency in English, with mandatory fluency in the local language of the market for which the candidate is being considered Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Director- Agentic Solutions Integration in Poland vacancy
- ...Responsibilities Reporting to the Director, People Business Partner, the Manager People... ..., including providing advice and HR solutions which positively impact the business to... ...compensation reviews and general Market/function integration initiatives). Experience The...SuggestedFull timeLocal areaWorldwide
- .... Our network helps us scale our services, differentiate our solutions, and the ecosystem benefits from smarter, more secure, and more... ...prioritise the roadmap for bank connections, including new integrations, new API endpoints, mandated bank updates, and fixes from internal...SuggestedFull timeWorldwide
- ...deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy... ...sales 3. Deep expertise in deploying technical products and/or solutions to enterprises 4. Owner mentality. Hands-on and self-...SuggestedFull timeImmediate startRemote work
- ...company language and is used for any business-wide communications, so we need you to be able to communicate smoothly to feel like an integrated part of Booksy. Benefits It will also help you to have… Infrastructure as Code: Basic familiarity with Terraform to...SuggestedFull timeWork at officeRemote work
Booksy
Poland21 days ago - ...internationally recognized business-to-business (B2B) technology solutions giant, cloud infrastructure pioneer, and digital network... ...availability data infrastructure, corporate cloud hosting, and integrated technology frameworks, Uvation unbottlenecks pipeline performance...SuggestedFull timeContract workWork at officeImmediate startRemote workWork from homeShift work
Uvation
Polanda month ago - About bunny.net: Some people accept the internet as it is. We see what it could be. At bunny.net, we don’t wait for change; we make it happen. You won’t find layers of red tape or play-it-safe thinking here. Instead, you’ll find an ultra-fast, distributed team of problem...Permanent employmentFull timeWork at officeLocal areaRemote workWorldwideHome officeFlexible hoursShift work
bunny net
Polanda month ago - What you get to do: Recruitment Strategy and Delivery Lead global recruitment across functions and levels of seniority, partnering closely with stakeholders to understand team needs, workforce priorities and emerging talent gaps. Design and execute creative sourcing strategies...Full time
Paymentology
Poland2 days ago - What you get to do: Recruitment Strategy and Delivery Lead global recruitment across functions and levels of seniority, partnering closely with stakeholders to understand team needs, workforce priorities and emerging talent gaps. Design and execute creative sourcing...Full timeLive in
Paymentology
Poland11 days ago - ...oncology profiles globally. Position Overview We are seeking a highly strategic, business-fluent, and leadership-driven Senior Director, Country Manager, Poland to spearhead our commercial operations and expansion infrastructure under a permanent, full-time remote...Permanent employmentFull timeContract workLocal areaRemote workShift work
Revolution Medicines
Polanda month ago - What you'll do: (80%) Own end-to-end recruiting for OKTOBER: sourcing, screening, and closing 6+ hires a month across RM, Design, and other roles (10%) Support core People Ops, from onboarding to day-to-day people questions, keeping things running smoothly as the ...Full timeRemote work
Oktober Agency
Poland11 days ago - ...deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy... ...conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated...Full timeImmediate startRemote work
- ...Excellence team supporting multiple product lines, including Loyalty Solutions. Loyalty Solutions provides a wide range of products and... ...policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information...Full timeWorldwide
- ...-specific benefits challenges with pragmatic, business-minded solutions. Deep Enablement & Knowledge Management Self-Serve Architecture... ...times and elevate overall service quality. AI & Automation Integration: Responsibly leverage AI and automation tools to streamline...Contract workLocal areaWorldwideShift work
Oyster
Poland9 days ago - ...regional, and global clients by leveraging data and technology solutions to unlock client value · Manage working relationship with... ...security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected...Full timeWork experience placementWork at officeLocal areaWorldwide
- ...teams and highly complex projects ~ Background in consulting and sales ~ Deep expertise in deploying technical products and/or solutions to enterprises ~ Owner mentality. Hands-on and self-starter who is keen to get their hands dirty to produce results ~...Full timeRemote work
ElevenLabs
Poland14 days ago - ...clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands....FreelanceWork at officeLocal areaWorldwide
Cxg
Poland21 days ago $117.2k - $146.5k
...Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. –...Full timeWork at officeHome office- ...strategy and define requirements to sell products in a consultative manner. Become the product expert across GR8 Tech’s range of solutions. Business development & pipeline management Identify new business targets through research, existing relationships, and...Full timeRemote workHome office
GR8.tech
Poland14 days ago - ...inner need to ask questions, dig deeper, and never stop in the face of the unknown. We are passionate about creating products and solutions that truly help. Our entire culture of experimentation exists to find better ways to support and guide people on their self-discovery...Full timeWorldwideShift work
Liven
Poland9 days ago - ...re a company for the curious. We are driven by curiosity — an inner need to ask questions, dig deeper, and never stop in the face of the unknown. We are passionate about creating products and solutions that truly help. Our entire culture of experimentation exists to f...Full time
Liven
Poland2 days ago - Position: OPERATIONS SUPERVISOR Come join a team that brings a people-first approach to everything we do! Bealls Florida is a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”. Being a growing organization with our eye to...Full timeWork at officeFlexible hoursNight shiftWeekend workDay shiftEarly shift
- ...-functional operational initiatives. Own the administration, maintenance, and continuous improvement of the CRM, ensuring data integrity, process consistency, and user adoption. Identify opportunities to automate manual processes and improve operational efficiency...Full timeRemote work
Remofirst
Poland17 days ago - ...data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and... ...security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected...Full timeWorldwide
$3,200 - $4,500 per month
...Strategic Indicators (Nice to Have) Prior platform or consulting history managing cross-channel paid execution explicitly blending Meta solutions alongside Google Ads, programmatic DSP networks, or high-volume e-commerce marketing systems . Practical production...Permanent employmentFull timeRemote workMonday to FridayFlexible hoursShift workLago
Polanda month ago- ...business acumen. Have a sense of ownership and you demonstrate a can-do attitude by proactively seeking and developing innovative solutions to overcome challenges and mitigate risks. Have an excellent command of written and spoken English (min. C1) and Polish (min. C...Full timeWork experience placement
Netguru
Poland14 days ago - ...customers, and our external partners. You’ll manage critical relationships across partners, ensuring they deliver scalable, high-quality solutions that enable our customers to hire anyone, anywhere. You’ll combine commercial acumen, operational excellence, and strong...Contract work
Oyster
Poland9 days ago - ...customers, and our external partners. You’ll manage critical relationships across partners, ensuring they deliver scalable, high-quality solutions that enable our customers to hire anyone, anywhere. You’ll combine commercial acumen, operational excellence, and strong...Contract work
Oyster
Poland2 days ago - ...assess technical data, and explain complex engineering concepts. The work may cover semiconductor physics, microfabrication, process integration, device modelling, scaling, and reliability. Previous AI experience is not required. Key Responsibilities Analyse...FreelanceRemote work
Gramian Consulting
Poland7 days ago - ...assess technical data, and explain complex engineering concepts. The work may cover semiconductor physics, microfabrication, process integration, device modelling, scaling, and reliability. Previous AI experience is not required. Key Responsibilities Analyse semiconductor...Freelance
Gramian Consulting
Poland2 days ago - ...Maintain accurate and up-to-date employee records and ensure data integrity across HR systems. Support payroll processes by preparing... ...HR administrative processes through automation and digital solutions. Support the implementation and adoption of new HR tools, systems...Full timeWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director- Agentic Solutions Integration. Be the first to apply!
Related searches
- director biology Poland
- ehs director Poland
- director of radiology Poland
- director of aviation Poland
- director of mental health Poland
- nonprofit director Poland
- senior director diversity & inclusion Poland
- director of inventory management Poland
- director talent acquisition Poland
- director of employee engagement Poland