Student Administrative Aide 1 - Office of Academic Excellence and Opportunity

Job Description The Administrative Aide 1 will support the department/organization in various administrative and operational tasks. Hourly Pay Rate: $10.00 - $20.00 Responsibilities Assisting with day-to-day operations of the department Helping with or preparing for department events Answering and operating departmental phones, emails, or other correspondence Supporting department staff Answering student, faculty, staff, or University visitor questions Providing customer service Updating and maintaining department files Demonstrating professional verbal and written skills Using Microsoft, Adobe, or other computer or departmental programs Creating social media material and marketing materials Helping with or preparing for department events Qualifications Active enrollment as a student at Tulane University A Federal Work Study Award (potentially) Responsibilities by Area Communications & Digital Content Management (30%) Edit and update AEO websites and routine digital content. Create, post, and monitor social media content, including engagement and basic analytics. Draft the AEO E-news through EMMA. Draft and send communications to AEO-managed listservs. Track engagement metrics across platforms and compile basic reports. Design, Branding & External Communications Coordination (25%) Design flyers and graphics for small or one-off events using approved tools. Develop project briefs and coordinate with graphic designers for larger initiatives. Submit required UCM forms and manage routine interactions with University Communications and Marketing. Ensure communications align with institutional branding and messaging standards. Communications Operations & Systems Management (25%) Maintain and update the AEO internal and external calendars. Monitor and manage the AEO Office email inbox and route inquiries appropriately. Manage Canvas communications for the ILP, including posting and editing content. Use the TULI email account to send ILP-related updates. Monitor and manage submission forms overseen by AEO. Create and distribute program assessments based on provided questions and instructions. Event Promotion & Program Support (15%) Support event promotion and tailored outreach in collaboration with the Associate Director and Program Manager. Attend events as schedule permits to support live and post-event social media content. Assist with communications-related logistics connected to AEO programs and initiatives. Other Duties as Assigned (5%) Provide additional communications and administrative support as needed to ensure continuity of AEO operations. Position Requirements Must be currently enrolled as a student at Tulane University (undergraduate or graduate). Rising junior or senior standing preferred; graduate students also encouraged to apply. Enrollment in a related field such as communications, marketing, public relations, digital media, or a closely aligned discipline. Prior experience with communications-related work. Previous campus employment strongly preferred. Approximately 15-20 hours per week between 8:30 a.m. and 5:00 p.m. Ability to sit at a computer for extended periods and attend events in person as needed. Ability to lift or transport materials weighing up to 20 lbs. Work study not required (students with work study are welcome to apply). Position available during fall and spring semesters, with hopeful summer continuation. Work modality: hybrid and in-person, based on candidate availability and office needs. About Us Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io. #J-18808-Ljbffr Tulane University