Automotive Service Advisor

Job Description

Job Description

Marquardt of Barrington – Barrington, IL

Marquardt of Barrington

Family-owned and operated since 1950, Marquardt of Barrington is an award-winning GMC dealership serving the Chicagoland area. For over seven decades, our success has been built on honesty, transparency, and a genuine commitment to our team. We provide a clean, modern, state-of-the-art facility and a low-drama, supportive environment where your experience is valued and rewarded.

Because our team members tend to stay with us long-term, openings in our service department are rare. We are currently seeking a customer-focused, high-energy Service Advisor to join our established service team.

Why Join Our Team?

• Exceptional Industry Compensation: Realistic earning potential between $80,000 and $120,000+ per year , paired with a $3,000 Sign-On Bonus .

• Unmatched Stability & Retention: We prioritize team culture and employee longevity. You’re treated like family, not a number.

• Modern & Supported Environment: Work in a well-equipped, efficient shop with leadership actively managing daily workflow to ensure your success.

• Continuous Growth: We provide ongoing training and modern tools to help you maximize your sales, earnings, and professional career path.

Key Responsibilities

• Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the trusted liaison between customers and service technicians.

• Consultative Selling: Clearly present multi-point inspection findings, diagnostic results, and required maintenance without high-pressure sales tactics.

• Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.

• Customer Retention: Build lasting relationships that turn first-time visitors into lifelong, loyal clients.

Qualifications

• Required: Previous experience as an Automotive Service Advisor.

• Communication Skills: Strong interpersonal, active listening, and customer service skills.

• Drive & Mindset: High energy, professional work ethic, and a collaborative team attitude.

• Licensing: Valid driver’s license with a clean driving record.

Benefits & Perks

• Health Coverage: Comprehensive Medical, Dental, and Vision plans.

• Retirement Plan: 401(k) retirement savings plan to support your long-term goals.

• Paid Time Off: Generous accrued paid vacation and sick leave.

• Work-Life Balance: Structured schedule in a supportive dealership setting.