Service Advisor

Service AdvisorDrive Your Career Forward with Bob Loquercio Auto GroupAre you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio Auto Group, we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy environment.We are currently seeking a Service Advisor to join our high-volume, growing Service Department and deliver an outstanding experience to every customer.What We OfferBrand-new, state-of-the-art facilities and equipmentComprehensive training and mentorship programPaid education and ongoing developmentCompetitive compensation with growth potentialMedical, dental, and vision insurance plans401(k) retirement savings planBasic life insuranceAccident and critical illness insuranceEmployee discounts on products and servicesFlexible schedules and strong work–life balanceKey ResponsibilitiesGreet customers promptly and professionallyGather customer and vehicle information accuratelyClearly document vehicle concerns and symptomsRecommend maintenance and repairs based on vehicle age, mileage, and historyPrepare detailed and accurate estimates for parts and laborSet and manage customer expectations for repair timelinesMonitor repair progress throughout the day and provide regular customer updatesReview final invoices to ensure accuracy and alignment with completed workExplain repairs, services, and charges in a clear and friendly mannerQualificationsAbility to work independently with minimal supervisionThrive in a fast-paced, high-volume environmentPositive, professional, and customer-focused attitudeStrong communication and organizational skillsHigh-volume mindset with attention to detailWillingness to submit to a pre-employment background check and drug screenPhysical RequirementsAbility to sit for extended periods while working on a computerAbility to lift up to 15 pounds as neededBob Loquercio Auto Group is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.