Automotive Bilingual Customer Relationship Specialist (English/Spanish)

Job Description

Job Description

Bilingual Customer Relationship Specialist (English / Spanish)$100,000+ Income Potential | Up to $5,000 Guaranteed Pay | Paid Training | No Sundays Help People. Build Relationships. Build an Incredible Career.

If you're fluent in both English and Spanish and genuinely enjoy helping people, this could be the career opportunity you've been looking for.

At Farris Jeep Chrysler Dodge Ram, we're looking for someone who can create exceptional customer experiences while serving our rapidly growing Hispanic community.

You don't need automotive experience.

You don't need to know everything about cars.

We're looking for someone who knows how to communicate, build trust, and make people feel comfortable.

We'll teach you everything else.

Why This Position Is Different

This isn't a high-pressure sales job.

It's a relationship-building career.

Every day you'll help individuals and families:

• Explore vehicle options
• Answer questions
• Schedule appointments
• Understand the buying process
• Find transportation that fits their needs and budget

Our customers remember how you made them feel long after they remember what they bought.

That's why relationships come first.

Why Farris?

For nearly 100 years, Farris Jeep has been family-owned and committed to serving East Tennessee.

We've built one of the strongest reputations in the automotive industry because we believe our employees deserve the same respect we give our customers.

When you join Farris, you'll enjoy:

• Daily coaching from experienced leaders
• A supportive, team-first culture
• Leadership that invests in your success
• Real opportunities for promotion
• A company that values integrity and long-term careers

Many members of our leadership team started in entry-level positions.

Unlimited Opportunity

Thanks to our reputation and marketing, we receive:

• More than 1,000 customer inquiries every month
• High showroom traffic
• Thousands of repeat customers
• A rapidly growing Hispanic customer base

The opportunity is already here.

We're simply looking for the right person to serve it.

What You'll Do

As a Bilingual Customer Relationship Specialist, you'll:

• Welcome English and Spanish-speaking customers
• Respond to phone, internet, and text inquiries
• Schedule and confirm appointments
• Build lasting customer relationships
• Guide customers through the vehicle buying experience
• Follow up after the sale to ensure complete satisfaction
• Deliver the level of service that has made Farris trusted for nearly a century

Who Thrives in This Role?

You may be a great fit if you've worked in:

• Customer service
• Banking
• Hospitality
• Retail
• Restaurants
• Cell phone sales
• Insurance
• Real estate
• Healthcare
• Management

We're looking for people who are:

• Fluent in English and Spanish
• Friendly and approachable
• Organized
• Professional
• Coachable
• Positive
• Driven to succeed

If you love helping people and take pride in providing outstanding service, we can teach you the automotive business.

Compensation & Benefits

Top performers earn well over $100,000 annually.

Qualified candidates may receive:

• Up to $5,000 per month guaranteed pay
• Weekly base salary
• Monthly performance bonuses
• Aggressive commission plan
• Unlimited earning potential

Plus:

• No Sundays
• No late nights
• Paid professional training
• Paid holidays and vacation
• Healthcare benefits
• Company-matched 401(k)
• Employee discounts
• Career advancement opportunities

Join a Company That Invests in People

At Farris Jeep, our mission is simple:

"Provide the common man safe and reliable transportation."

Every customer interaction is an opportunity to make someone's life a little easier.

If you're looking for a company where your bilingual skills are appreciated, your hard work is rewarded, and your career can truly grow, we'd love to meet you.

Apply today and become part of a company that's been serving East Tennessee families for nearly 100 years.

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