Server

Server Position at Omni San Francisco Hotel

Set amid the iconic charm and sweeping views of San Francisco, the Omni San Francisco Hotel offers a refined escape for both leisure and business travelers. Located in the heart of the Financial District, just moments from Union Square, the Embarcadero, and the city's most celebrated attractions, our four-star hotel seamlessly blends timeless luxury with contemporary style. Guests can relax in beautifully appointed accommodations featuring plush comforts and elegant design, savor locally inspired cuisine at our signature restaurant, or enjoy a handcrafted cocktail in the warmth of our inviting lounge. Business travelers will appreciate our state-of-the-art meeting spaces, personalized service, and convenient access to major corporate offices and transportation hubs. Whether you're here to explore San Francisco's renowned culinary scene, stroll through its historic neighborhoods, or host a productive business meeting in a setting of sophistication, the Omni San Francisco Hotel provides the perfect balance of comfort, service, and location.

Purpose: To wait on tables promptly, courteously and to serve the guest in any way possible.

Essential Functions:

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Set tables according to type of event and service standards
• Take orders and answer questions/offer suggestions on menu selections
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
• Record transaction in MICROS system at time of order
• Check in with guests to ensure satisfaction with each food course and/or beverage
• Present accurate check to guest and process payment
• Maintain cleanliness of work areas throughout the day
• Clean and set up tables
• Complete opening & closing duties
• Servicing all guests in the dining room in every way possible, ensuring the best possible experience in hopes that they will return.
• To properly set up entire restaurant
• To have complete understanding of server standards.
• To have complete understanding of the menu.

Qualifications:

• 1-year upscale serving experience required.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shift including weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift, up to 8 hours.
• Must be able to move, lift, carry, push, pull, and place objects up to 50lbs without assistance.
• To have a complete understanding of beverage offerings.
• To ring orders accurately in POS system.
• To deliver food and beverage accurately to tables and in a timely manner.
• Be friendly and helpful with all guests. Use surnames whenever possible.
• Run food to all sections of the restaurant.
• To complete all assigned duties before checking out and clocking out.
• Inspecting and manicuring one's station in the restaurant to ensure that it is immaculate in both cleanliness and presentation.
• Station set-up and breakdown/side-work.
• Perform any other duties assigned by the F&B manager.
• Shift accounting, printing reports at the end of the shift and banking out.

Pay rate: $21.07/hour

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.