Front Desk Coordinator

Job Description

Job Description

Looking to be the face of a dynamic company? Look no further! As our Front Desk Coordinator, you'll be the warm welcome that sets the tone for all visitors and callers to Loffler Companies. Your exceptional hospitality and attention to detail will ensure that every guest feels valued and attended to. Not only will you be the gatekeeper of our building, but you'll also play a crucial role in supporting various departments by preparing and delivering reports. If you're ready to be the heart of our office, apply now to join our vibrant team!

Essential Duties and Responsibilities :

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Other related duties may be assigned.

• Greet guests in a professional, friendly, hospitable manner.
• Enforce building entry and safety protocols.
• Professionally administer all incoming calls and ensure phone calls are redirected to the proper person or department.
• Log all incoming sales leads into the CRM database.
• Open and close visitor area (locking doors, turning off lights).
• Maintain office supply inventory, control costs, and order office supplies as needed.
• Sort and distribute incoming mail according to established guidelines.
• Arrange catering requests for business lunches, etc. and track monthly catering expenses for the Executive Assistant.
• Monitor supply needs and process requests using a variety of software programs: PrintVision, Print Audit, FM Audit, Vcare, and ImageWare
• Process new supply requests or quotes in E-Automate.
• Processing supply requests from clients on the phone or submitted electronically.
• Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.

Qualifications/Requirements:

• In Office Position 5 days per week
• Professional appearance.
• Excellent phone etiquette.
• Excellent verbal communication skills.
• Punctual and Dependable.
• Able to work with minimum supervision.
• Should be customer service driven.
• Some knowledge of MS Office (Word, Excel, Outlook).
• Able to multi-task.

Education/Experience:

• High School Diploma or GED.
• One or more years of customer service and/or administrative experience.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment.
• Fluorescent lighting.
• Moderate noise level.

For information on the physical demands of this job, see Human Resources.

The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

Why Work for Us?

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement