Customer Experience Coordinator
Kowboy Fence Company
We're hiring a Customer Experience Coordinator to be the first voice our customers hear. If you're organized, great on the phone, and love making people feel taken care of — keep reading.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Kowboy Fence Company is a family-owned business with locations across Nashville, Jackson, Knoxville, Huntsville, Birmingham, Louisville and growing fast. We specialize in residential and commercial fencing, and we pride ourselves on doing great work with people who actually care.
WHAT YOU'LL DO
? Answer and manage incoming calls and emails with warmth and professionalism
? Schedule appointments and keep our sales team's calendar running smoothly
? Track leads and update records in HubSpot (our CRM)
? Follow up with customers and keep communication consistent from inquiry to project completion
? Spot opportunities to improve our customer experience
WHAT WE'RE LOOKING FOR
? Strong communicator — clear, kind, and professional in every interaction
? Highly organized with sharp attention to detail
? Self-motivated and comfortable working independently
? Experience with CRM tools (HubSpot a plus)
? Background in construction or home improvement is a bonus — not required
? High school diploma required; bachelor's degree preferred
WHY KOWBOY? We're not a big corporation. We're a team that has each other's backs, takes the work seriously, and knows how to have fun doing it. You'll have real ownership over your role, a voice in how we improve, and genuine opportunities to grow with a company that's expanding across the Southeast. xhyhwjd Our values: respect · hard work · accountability · fun
Ready to join the team? Apply below or send your resume to
Huntsville, AL| Full-Time | In-Office
Vacancy posted 1 day ago
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