Director of Customer Experience - Scale Service Excellence
PSS Cross Country Infrastructure Solutions
PSS Cross Country Infrastructure Solutions is seeking a Director of Customer Experience in Houston, Texas. This role is pivotal in developing and executing a customer experience strategy that emphasizes responsiveness, accountability, and service excellence across multiple branches. The ideal candidate will have over 7 years of leadership experience in industrial distribution or related environments, with a strong focus on operational improvements and customer retention strategies. This position offers comprehensive benefits, including medical, dental, and a generous 401(k) with company match. #J-18808-Ljbffr PSS Cross Country Infrastructure Solutions
- ## Director of Customer ExperienceApplyremote type: Hybridlocations... ...*Director of Customer Experience** is responsible for building and scaling a best-in-class... ...responsiveness, accountability, service consistency, and... ...### Operational Service Excellence* Partner with branch...SuggestedTemporary workFor contractorsWork at officeLocal areaFlexible hours
$220k - $255k
...alternative application process. Director of Operations and Customer Experience (MGI) Management Houston - MGI 3... ...distribution, fulfillment, and customer service operations. This role drives... ...fostering a culture centered on service excellence, continuous improvement, and...Suggested- ...outcome-driven learning experiences. Our focus is on... ...are a strategic, customer-centric leader... ...record of building and scaling high-performing... ...value. You excel at developing talent... ...Product, Professional Services, Support, Marketing... ...leadership or director-level capacity managing...SuggestedFull timeWork experience placementLive inWork at officeLocal area
- ...Customer Success Manager The driving force behind... ...better way. You will experience these qualities of passion... ...support of community service projects to social... ...develop strategies for scale and growth. Ability to... ...Professional Services. Excellent communication skills,...Suggested
- ...HCSS Customer Success Director For the last 40 years, we have... ...helping customers achieve excellence through our proven... ...helpful service, while providing a great... ...multi-product portfolio experience ~5+ years of progressive... ...Execution & Scale Translate the CCO...SuggestedWork at officeFlexible hours
$155.25k - $359.38k
...decision-making, and improve member experiences.Key ResponsibilitiesEstablish... ...while balancing delivery excellence with growth objectivesProvide... ...within the professional services industry15+ years of proven success... ...capabilities in enterprise-scale AI, cloud, security,...Full timeTemporary workWork at officeRemote workFlexible hours$150k - $200k
...years as an engineering services provider, we believe... ...VAU) for one of the key customers in the Energy vertical... ...and then entering and scaling adjacent businesses.... ...in our workplace.Work Experience Skills and Qualifications... ...functional teams.• Excellent interpersonal and communication...Permanent employmentContract workWork experience placementRemote workFlexible hours$125k - $155k
...luxury lifestyle retailer to appoint a Director of Customer Experience. The company operates a growing... ...channels. This individual will establish service standards, strengthen client... ...premium consumer expectations. ~ Excellent communication and leadership skills....Local area- ...technology consulting and custom software development... ...development in IT services, technology consulting... ...exceeding quota. ~ Experience selling and expanding... ...productivity and workflows. ~ Excellent communication,... ...path to grow alongside a scaling US business About...Long term contractPermanent employmentFlexible hours
$78.8k - $145.13k
...questions. Through our products, education, and services, MedInsight is making an impact on... ...is essential.Preferred Skills and Experience: Bachelor’s degree in related field or equivalent... ...(written and verbal)Team player with excellent interpersonal skillsAdditional Skills (...Full timeWork experience placementRemote workFlexible hours$100 per hour
Role Description:The Customer Success Manager is responsible for... ...related field (or equivalent experience).- Minimum of 5 years of proven... ...and mobile platforms.· Excellent communication and interpersonal... ...obtain, without using the services of a third party investigative...Contract workFor contractorsLocal areaImmediate start- ...best legal teams, who expect excellence, precision, and speed, and... ...strategy, and outcomes. 1,000+ customers across 50+ countries trust... ...Dentons, and Barclays. We’ve scaled to $100M+ in ARR , with... ...lead the post-sale customer experience, owning onboarding, adoption...
- ...our clients through sustained customer relevance. Our capabilities... ...execution: growth, product and experience design; technology and... ...customer support in a digital, self-service manner and you’re ready to... ...business and understand large scale technology delivery. Additionally...Full timeContract workLive inWork at officeLocal area
- Accenture is a global professional services company with leading... ...security. Combining unmatched experience and specialized skills across... ...contractual SLAs are met, operational excellence is sustained, and client... ...tangible value at speed and scale. We are a talent- and...Full timeContract workWork experience placementFor subcontractorLive inWork at officeLocal areaNight shift
$68k
...in the residential interiors space is seeking a Customer Experience Supervisor to oversee their customer service team, improve the end-to-end customer experience... ...providing guidance, training, and support to ensure excellent customer service delivery. Monitor and evaluate...Flexible hours- ...Guest Experience Supervisor The Post Oak Hotel is seeking a Guests Experience Supervisor... ...standards and compliance with Forbes Five-Star service requirements. Responsibilities:... ...values of being passionate, strive for excellence, remain relevant, collaborate and act with...Hourly payFlexible hoursNight shift
- ...Dept: Sales Job Title: Customer Success Supervisor Reports to: VP... ...ensuring exceptional customer experience while supporting business expansion... ...escalations, and enforce service standards Track KPIs for... ...AND SKILLS Customer centric + Excellent verbal and written communication...Full timeWork at officeFlexible hoursShift workNight shiftWeekend workDay shift
- ...they serve their customers. We help unlock value... ..., and customer experience with agile... ...the products and services their customers truly... ...DevelopmentAs a Director of Business Development... ...client needs.Excellent communication and... ...in building and scaling client relationships...Contract work
$100k - $115k
...Salary: $100K - $115K + Excellent Benefits! Work Environment:... ...better understand client needs, service expectations, and potential opportunities... ...INVOLVEMENT - LIMITED SCALE Coordinate the firm's... ...related field. ~3-7 years of experience in business development,...Permanent employmentFull timeWork at officeWork from home- Client Solutions Director - Corporate & Experiential... ...trends to develop custom, insight-driven... ...agencies, or full-service production... ...8+ years of sales experience, including managing... ...Microsoft Office (Word, Excel, Outlook,... ...events on a national scale Work with an exciting...Work at officeRemote work
- ...Guest Experience Specialist Guest Experience Specialists are world... ..., upbeat, and inviting. An excellent GES is a master of emotional... ...Keep the energy high Customize the experience Using TEG'... ...Immediately and graciously resolving service failures REQUIREMENTS...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
- ...Customer Experience Manager Vernova Purpose GE Vernova is accelerating the path to more reliable... ...Manager will provide customer service, project management, communication, planning... ...will be responsible for providing excellent and timely communication of the status...
- ...Description Job Description Customer Experience Manager Department:... ...Experience Reports To: Director / Head of Supply Chain, Customer... ...strategy, customer service operations, order support processes... ...Improvement & Operational Excellence Lead continuous...Contract workWork at officeRemote work
$22.4 - $40.4 per hour
...provide overall leadership to the Customer Service & E-Commerce programs; this... ...for the checkout experience and grocery delivery & pickup... ...of outbound online orders, excellent pickup experience, team productivity... ...-term thinking and large-scale impact on our company. Physical...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$136k - $170k
...retention, and reimbursement, scaling growth without hiring more... ...together. Role Summary As a Customer Success Lead (CSL) for... ...Are Looking For 7+ years of experience in customer success, implementation... ...to how we scale enterprise excellence, strengthen long-term...Work at officeRemote work3 days per week$66k - $70k
Customer Experience Supervisor - Backoffice Support Headquarters Houston, 22400 NW Lake Drive, Houston... ...and training, and ensuring exceptional service at every touchpoint. Visual Comfort... ..., and Salesforce; highly proficient in Excel. Strong aptitude for navigating CRM, order...Temporary workVisa sponsorshipMonday to FridayFlexible hoursAfternoon shiftEarly shift- The Houston Zoo is seeking a friendly Guest Service Representative to assist visitors with admission and information at the front entrance... ...suggesting add-ons like Conservation Bracelets or Memberships. Excellent math and strong communication are essential. #J-18808-Ljbffr...
$15 per hour
...Houston, Texas Title: Guest Services Assistant Location: Houston,... ...to enhance the overall guest experience. Foster meaningful guest... .... Communication and Service Excellence Answer incoming telephone calls... ...tasks simultaneously. Strong customer service skills and a...Full timeInternshipFlexible hoursNight shiftAfternoon shift$123k - $154k
...Customer Excellence Senior Manager - Houston, TX CEVA Logistics provides global supply chain... ...Manager is responsible for leading customer service, account management, and customer-... ...projects that improve customer experience, operational efficiency, and business...Contract workWork at office- ...support to enable the company to maximize its customer service, its standard operating procedures, and to maintain excellent client relations. Consults with client to... ...following competencies: Technical Skills With experience in Workers' Compensations programs, strives...
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