Chief Financial Officer

Overview Of Key Duties And Responsibilities

Reporting to the President and CEO, the Chief Financial Officer (CFO) provides strategic and operational leadership for NSO’s Finance, Accounting, Revenue Cycle and Procurement functions. Key areas of responsibility include:

• FISCAL OPERATIONS MANAGEMENT
  • Responsible for all fiscal operations of the organization, ensuring availability of resources to meet short- and long-term needs.
  • Responsible for all internal and external financial reporting and compliance.
  • Responsible for fiscal oversight of all administrative services departments.
• CORPORATE BUDGETING
  • Responsible for the corporate budget, including allocation of administrative costs and determination of costs related to persons served.
  • Develop pro forma and statistical information to analyze the fiscal impact of changes in needs, service delivery requirements, reimbursement regulations and inflation rates.
• COSTING
  • Responsible for establishment of the costing methodology used for reporting of all services, ensuring the maximum reimbursement allowed by all funders.
• FISCAL AUDIT OVERSIGHT
  • Responsible for coordination and planning of all fiscal audits, assignment of work responsibilities necessary to complete all required schedules; assist auditors with the final determination of management comments and implementation of recommendations.
• BOARD LIAISON
  • Serves as the fiscal representative in the Finance and Audit Committee, Investment Committee and Board of Directors meetings to present current financial position and recommend management strategies.
  • Participates in corporate strategic planning, accreditation and special project committees to provide a fiscal perspective and respond to issues.
• FISCAL LIAISON TO FUNDERS AND PAYERS
  • Serves as the fiscal liaison to all funders and payers regarding contract, budgetary, reimbursement, audit and provider issues; resolves issues and ensures compliance with reporting requirements.
• GRANT ACCOUNTING
  • Responsible for establishment of policies, processes and procedures for managing restricted fund grants and contract accounting including federal, state, local and private grant reporting.
• REVENUE CYCLE
  • Responsible for monitoring the revenue cycle process and, along with other revenue cycle stakeholders, improving the process through rate setting, charge capture, managed care negotiations and cash collections.
• PROCUREMENT
  • Establishes and ensures compliance with vendor sourcing and selection policies and procedures.
  • Ensures direct oversight of people, processes and technologies in an efficient and effective manner, creating a seamless flow from purchase order to payment.
  • Ensures adequate controls from audit are applied to safeguard assets and prevent unauthorized payments, overpayments, fraud and expense abuse.
• POLICY AND PROCEDURE CONTROL
  • Responsible for the establishment and periodic review of fiscal policies, procedures, and internal control practices of the organization.

Essential Functions

• TALENT ACUMEN
  • Demonstrated ability to select, develop, engage and retain a diverse, high-performing team.
  • Understand and commit to NSO’s mission, vision, and core values.
  • Guide and motivate team members to work toward common goals.
  • Collaborate across the organization to champion creative and progressive goals.
  • Model desired outcomes and behaviors; hold team members accountable.
• BUSINESS ACUMEN
  • Demonstrate understanding of NSO’s vision, mission and strategy and craft and execute strategies that align with and support the vision and mission.
  • Create an environment that encourages innovation and risk-taking to achieve the vision.
  • Leverage assets strategically to build financial success and meet assigned area’s and NSO’s vision and mission.
  • Effectively manage financial (including grants) and human resources for efficient utilization.
  • Seek revenue‑generating opportunities, reduce inefficiency and waste, and develop performance metrics aligned with strategic goals.
• INDUSTRY AND SUBJECT MATTER EXPERTISE
  • Broad and deep knowledge of the healthcare ecosystem and integration of behavioral and physical health and best practices into NSO’s care delivery model.
  • Anticipate internal and external threats and opportunities and adapt area of responsibility accordingly.
  • Understand current and future trends and legislation affecting NSO and its industry.
  • Solid understanding of relevant community, industry, environment and economic factors.
  • Expertise necessary to provide strategic and operational leadership for fiscal operations management, corporate budgeting, costing, fiscal audit oversight, board liaison, fiscal liaison to funders and payers, grant accounting and revenue cycle management.
• QUALITY, SAFETY AND EFFICIENCY
  • Commitment to continuous quality improvement through development and empowerment of assigned staff.
  • Support organization-wide solutions and services and engage in enterprise-wide measures for work processes.
  • Seek internal and external opportunities for synergy and integration.
• CLIENT EXPERIENCE
  • Comprehensive understanding of the Client Experience Journey and transform operations to support delivery of NSO’s defined journey.
  • Create and execute talent, culture and client strategies that ensure high-quality, efficient, effective and fiscally responsible delivery.
  • Perform related duties as assigned.

Education, Licensure and Experience Requirements

• Bachelor’s Degree in Finance, Business Administration or Accounting required.
• MBA, MHA and/or CPA designation strongly preferred.
• A minimum of 10 years’ experience in Finance, Accounting or Auditing that includes revenue cycle, grant accounting and management and procurement.
• Healthcare experience and experience leading or co-leading transformational change strongly preferred.
• A minimum of 5 years’ Finance, Accounting or Auditing leadership experience at the senior director level or above required.
• Experience in the management of information system processes, reimbursements, nonprofit funding, auditing, budgeting, Federal and State regulations and nonprofit tax reporting.
• Experience with managing and training professional and technical staff to meet all fiscal requirements.

Driving/Travel Requirements

• Will drive NSO Vehicle.
• Must have access to reliable private transportation.
• Must maintain valid MI driver’s license/State ID.
• Must maintain automotive insurance.
• Must be able to visit locations while working for NSO.
• Will be expected to travel on NSO time.

Annual Training

• CPR and First Aid training required for this position.
• Non-violent Intervention training required for this position.

Working Conditions And Necessary Capabilities

• In compliance with the CMS IFR, all employees are required to be fully vaccinated against COVID-19 or qualify for a medical or religious exemption that NSO can accommodate.
• This position may be required to travel between NSO locations as needed.
• Works in an office environment and uses a computer, telephone and equipment as needed.
• Noise level typical of an office with frequent client contact.
• Seeing/vision, speaking and hearing continuously required.
• Frequently required to stand, may sit, walk or drive as needed.
• Operates an automobile while performing assigned duties if required.

Disclaimer

The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions), genetic information, race, color, weight, height, religion, national origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status.