Desk Clerk

Job Description

Job: Desk Clerk

Job Schedule: Full-time NIGHT SHIFT Friday, Saturday & Sunday 8PM -8AM

Your Experience Matters:

Community Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact in our local communities. As the Desk Clerk of Community Medical Center, you'll work alongside our Lifepoint Health Support Center (HSC) team in embracing our vital mission dedicated to making communities healthier ®.

Job Summary:
A Desk Clerk performs a range of clerical duties related to the support of operations of the unit including updating and organizing information on the unit; coordinating work within the unit and with other units and departments; reporting relevant information to the supervisor; and responding to inquiries and requests from patients, visitors and caregivers. Answers calls lights, transports patients and assists with ambulation of patients. FLSA: Non-exempt


How you'll contribute:

• Facilitates communications among caregivers, patients and visitors to ensure the smooth and efficient flow of information.
• Performs all clerical/computer functions to support patient care delivery.
• Coordinates daily patient flow activities. Stocks unit with office and medical supplies and prepares requisitions to maintain inventory levels.
• Answers the telephone in a professional manner and directs calls or takes messages.
• Faxes and photocopies information as requested by staff. Follows established policies and procedures, objectives, safety standards, and sensitivity to confidential information.
• Willing and able to demonstrate appropriate core competencies annually or as requested.
• Executes clerical portion of physician's orders by performing duties such as calling for appointments, consultations and making requests for ancillary services.
• Attends in-services as appropriate and scheduled.
• Maintains confidentiality in accordance with HIPAA regulations.
• Support the culture of service excellence throughout the organization.
• Actively seek ways to demonstrate a commitment to continuous improvement and participate in professional development opportunities.
• Assists nursing with ambulation and toileting of patients.
• Perform other duties as assigned

What we're looking for:

• High school diploma or equivalent preferred
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Why join us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

EEOC Statement:

"Community Medical Center is an Equal Opportunity Employer. Community Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.