Billing Assistant
Pomp's Tire Service, Inc.
Billing Assistant
At Pomp's, we don't idlewe drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence. We're currently looking for a Billing Assistant to join our team and play a critical part in our daily operations. This dynamic role assists with customer account discrepancies and directly manages incoming/outgoing credit payments. The hours for this position are 8:00am-4:30pm.
Why Join Us?
- Comprehensive Benefits Eligible to enroll in medical, dental, vision at affordable rates
- Supplemental Benefits Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
- Retirement Savings 401(k) with company match
- Paid Time Off Holidays, sick time, vacation, and special "Happy Days" for life events available day one
- Employee Discounts Save on company products
- Career Growth Opportunities for skill development and advancement
What You'll Do:
- Manage incoming departmental emails and phone calls, addressing billing inquiries and resolving customer concerns professionally
- Research and resolve account discrepancies, ensuring accurate billing and payment records
- Provide customers with necessary documentation for processing payments, including invoices and statements
- Review, index, and maintain credit applications within the company's software system
- Process after-hours credit card payments and ensure proper documentation
- Assist in processing customer refunds and maintaining accurate refund records
- Sort, organize, and distribute departmental mail and financial documents
- Maintain accurate electronic and paper records for billing and financial transactions
- Collaborate with the accounting team to ensure timely and accurate invoicing
- Uphold confidentiality and compliance with company policies and industry regulations
- Perform additional administrative and billing-related tasks as assigned by management
What You Need:
- High School Diploma or equivalent required; Associate's degree in Accounting or related field a plus
- Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook
- Exceptional written and verbal communication skills
- Strong attention to detail and accuracy in all tasks
- Quick and accurate data entry skills
- Collaborative team player with the ability to work effectively with others
- Able to thrive in a fast-paced, dynamic work environment
- Ability to lift, carry, or move up to 10 pounds regularly
Don't let your career stall put it in drive with Pomp's Tire Service! Apply today!
EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information
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