Program Operations Coordinator

Position Overview

We are seeking a detail-oriented and organized Program Operations Coordinator to provide administrative support to the Emerging Creator Programs team on a part-time basis (20 hours per week). Reporting to the Director of Emerging Creator Programs, this role provides day-to-day operational support across our program portfolio, assisting with purchase orders and payment requisitions, supporting vendor relationships, helping administer program applications and feedback surveys, maintaining documentation and databases, and supporting budget management. The ideal candidate is comfortable navigating multiple systems and stakeholders simultaneously and brings a proactive approach to keeping programs running smoothly so our team can focus on delivering exceptional experiences for emerging creators.

Key Responsibilities

• Vendor Management: Managing operational vendor relationships (payments, agreement reviews, system access, documentation)

• Documentation: Managing and updating documentation (proposals, agreements, photos & videos, contact information, etc.)

• Procurement: Managing PO Requisitions (Workday) and Amazon Approvals Requisitions

• Payments: Managing invoice requests and payment requisitions

• Budget: Supporting budget tracking and management

• Program Applications: Administering Accubate (application forms for each program)

• Surveys & Feedback: Creating and managing feedback forms (pre- and post-program surveys)

Qualifications

• Experience in program operations, administrative support, or project coordination

• Strong organizational skills with the ability to manage multiple workstreams simultaneously

• Proficiency with procurement and enterprise systems (e.g., Workday)

• Experience with database and documentation tools (e.g., Airtable)

• Strong attention to detail and follow-through

• Excellent written and verbal communication skills

• Proactive, self-directed work style with the ability to operate independently

• Spanish fluency is a plus