Common Area Attendant

What will I be doing?

As the Common Area Attendant, you will be in charge of ensuring all public areas are clean and maintained according to standards. Provides excellence in service for guests and owners while on the property, responding to guest inquiries and needs. Follows brand standards at all times. Demonstrates commitment and dedication to our service culture and HGV values.

HERE'S WHY YOU'LL LOVE IT HERE! - We offer an excellent benefits package to our full-time Team Members that include:

Salary range: $23 -$26 per hour
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities
And More

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Housekeeping Department operates 7 days per week. The work schedule will be assigned 8 hours shifts between 6 am - 11 pm including weekends and Holidays.

Responsibilities

Additional Responsibilities:

• Clean guest corridors, stairwells, guest units, offices, and public areas, including vacuuming, carpet cleaning, and deep cleaning.
• Strip checkout rooms, remove trash, and transport clean and dirty linens.
• Replenish linens, guest amenities, and public area supplies; assist with inventory control.
• Complete guest deliveries and requests promptly, ensuring items are clean and in good working condition.
• Maintain and inspect guest-use equipment (cribs, high chairs, Pack ’n Plays, and bed rails) for safety and availability.
• Keep storage areas organized, secure, and properly stocked.
• Handle lost and found items according to company procedures.
• Maintain cleanliness of lobbies, restrooms, fitness center, pool deck, and other public spaces.
• Report maintenance issues, repair needs, and safety hazards promptly.
• Provide friendly, professional guest service and information about resort amenities and local attractions.
• Assist with furniture moves and other departmental duties as assigned.
• Safely lift up to 75 lbs. and push/pull carts up to 150 lbs. while following all safety and quality standards.

Qualifications

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Able to lift up to 75lbs, and push/pull carts of 150lbs.
• Basic language communication skills in order to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• High school/GED
• 1-3 years of related experience.
• Prior housekeeping experience in hospitality.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.