Front Desk Receptionist

Receptionist

The Front Desk Receptionist is the liaison between the public and the facility. This job description does not suggest or imply that these are the only duties to be performed by this employee. The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor.

Includes the following, but is not limited to:

• Maintain a clean and healthy work space environment and patient area.
• Responsible for all daily front desk activities to ensure completion.
• Answers the telephone and assists callers.
• Schedules and confirms patient appointments according to the Front Desk Manual.
• Assists the medical/dental records department in scanning documents, queuing/indexing, sorting, filing, pulling charts as needed.
• Distributes and screens all incoming and outgoing mail.
• Maintains a 100% Collection rate by collecting patient's account payments and balances.
• Assists patients in filling out patient registration forms.
• Assists all patients with accessing services to Health Care.
• Informs patients about other Health Centers and community services.
• Accurately enters patient demographic information into the practice management system.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.

To perform this job successfully, an individual must be able to perform satisfactorily the requirements listed in the task and duty list above. Below are general qualifications and abilities that the position may require to perform the task and duty list successfully:

• Perform each essential duty satisfactorily.
• Pass the Pre-hire competency test.
• Pass the 90 day Probationary period Competency Test.
• Be able to troubleshoot office equipment.
• Good organizational skills.
• Be a detailed oriented person.
• Be able to answer a multi-line telephone system in a professional manner.
• A typing speed of 35 wpm is required.
• Word Processing skills are desirable.
• Have good written and verbal skills.
• Vast knowledge of medical records system is desirable.
• Bilingual English/Spanish preferred.
• Ability to add, subtract, multiply, and divide.
• Be able to effectively utilize a 10 key adding machine.
• High School Diploma or General Education Degree (GED) required.
• Previous experience in a medical and/or dental setting preferred.
• TB test annually.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from moderate to high. The employee is required to share workspace with other employees. Adequate lighting and equipment are available to the employee. Use of ergonomic office furniture will be used when available and appropriate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: type, frequently stand and sit, turn and reach. This position requires repetitive motion. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision peripheral vision, depth perception, and ability to adjust focus.

Hourly - Hourly Plan, 20.76 USD Hourly

What We Offer:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.
• 401(k)/Retirement options
• Opportunity to work in a culturally diverse environment.

Sea Mar is an equal opportunity employer.