Route Coordinator

Job Title Route Coordinator/Dispatcher Location Tampa, FL Work Schedule Monday – Friday 11:00am–8:00pm Job Responsibilities Utilize route management software to schedule, coordinate, and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) Serve a specific service area to ensure best possible solutions for the client Achieve location productivity and expense targets while meeting customer expectations Ensure a balance between customer response time, accuracy, and cost/productivity targets Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen‑related issue Utilize multiple databases to process requests and inquiries Perform a variety of administrative/clerical duties as needed Develop and coordinate the daily route, work, and training schedules of assigned work group Assist Branch Manager with administrative duties associated with Professional Services operations Minimum Qualifications High school diploma, GED, or equivalent 1 year or more experience in logistics, customer service, or operations Preferred Qualifications 2 years or more experience working as a medical courier Additional Job Standards Basic computer and typing skills; experience with Microsoft Office Strong communication skills (written and verbal) Excellent organizational and time‑management skills Strong attention to detail with the ability to multitask Familiarity with route management software Benefits Eligible for comprehensive benefits (medical, dental, vision, life, STD/LTD, 401(k)) for employees regularly scheduled to work 20 or more hours per week Paid time off (PTO) or flexible time off (FTO) Tuition reimbursement Employee stock purchase plan Employees working less than 20 hours per week or casual, intern, temporary employees are eligible to participate in the 401(k) plan only Employees on a 7 on/7 off schedule are eligible for all benefits except PTO or FTO Equal Opportunity Employer Statement Labcorp is a proud Equal Opportunity Employer. Labcorp strives for inclusion and belonging and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital status, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. #J-18808-Ljbffr LCH Lab. Corp. of America Holdings