Housing Coordinator

Housing Coordinator

This person in this position will provide housing services including housing counseling, advocacy and intervention with housing owners, prospecting for affordable, suitable housing for specific SSVF veteran families, and assisting veteran families move into the selected housing. The Housing Coordinator will also participate in addressing immediate needs to stabilize veteran families living in permanent housing but "at-risk" of becoming homeless. The Housing Coordinator will also participate as needed in making presentations, outreach visits, or facilitating other assistance in support of the case management plan set by the Lead Case Manager. The Housing Coordinator will actively collaborate and assist the goals and objectives of the program.

Job duties include supporting the case management plan set by the Lead Case Manager of the program, by providing housing counseling and information; assisting SSVF clients by prospecting for affordable, suitable housing for their needs; advocating and intervening as necessary with housing owners to help veteran families gain or retain permanent housing; working cooperatively and effectively with individuals and groups in coordinating the provision of support services to SSVF clients; assisting in maintenance of the case management plan by completing all entries reflecting housing activity and/or support services provided by the Housing Coordinator; preparing and submitting requests for support service assistance for the SSVF clients being served expeditiously to assure relief and stabilization is realized as soon as possible for the clients; always being professional when working with the veteran families, being respectful and helpful, and assuring maximum efficiency in moving families into permanent housing; participating in preparing documents, reports, literature, or presentations; interacting with other team members, clients, and community representatives in a respectful manner; maintaining confidentiality of client information, donors, team members and the AGIF-NVOP; being sensitive to the needs of program participants and treating clients with respect and professional care; and understanding the nuances of the Veterans' community and demonstrating sensitivity and patience with the clients.

Job requirements include a Bachelor's Degree from an accredited college or university & at least three years' experience in a responsible position interacting with people is preferred; a minimum of two years of college with a minimum of 5 years of experience specifically performing as a Housing Coordinator or other similar housing support position required; demonstrating an understanding and appreciation for the difficult position low-income families have in acquiring and retaining permanent housing; veteran status is not a requirement for this job, but it is a preference that may be considered additional relative experience; having access to reliable transportation; having a current Texas driver's license; having applicable automobile liability insurance; and passing drug testing and background check.

Skills and competencies include typing, utilizing a computer along with Microsoft 365 software (Word, Excel, PowerPoint, and Outlook), effectively communicating verbally and in writing, and maintaining a professional and productive demeanor.

Travel is primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management. This position may be required to travel for training purposes or to serve the enrolled clients within their assigned area, and/or to perform informational presentations or other forms of outreach activity.

Physical demands include conducting office work, meeting with clientele, and team members, and traveling offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will spend a significant amount of time traveling to and from apartment sites and meeting with and familiarizing himself/herself with the surrounding neighborhood.

Benefits include a $500, company-provided, monthly allowance for dental insurance, health insurance, vision insurance, base 25K Life insurance (employer paid), voluntary Life and AD&D insurance for employee (employee, spouse, and child (ren) (employee paid), short term & long-term disability insurance (employee paid), and supplemental insurance; a retirement program with 6% employer matching (after 1 year of employment; 100% vested); 12 hours (monthly) of PTO (after completed probationary period); 5% salary increase after completing probationary period; a cell phone stipend (paid quarterly); and 14 paid holidays.