Busser - PT

Busser / Server Assistant

The Busser / Server Assistant supports the Food & Beverage service team by maintaining clean, organized, and well-prepared dining environments that enable exceptional guest experiences at Vinarosa Resort. This role is essential to service flow, table readiness, and overall operational efficiency across restaurants, bars, lounges, and event venues. Bussers work closely with servers, hosts, and leadership to ensure tables are cleared, reset, and staged promptly according to service standards. Attention to cleanliness, urgency, and detail is critical to guest perception and satisfaction. The role contributes directly to service pace, table turns, and team productivity. Through teamwork and consistency, the Busser helps uphold luxury brand standards and supports positive guest impressions.

Key Responsibilities

Clear and reset tables promptly in accordance with service standards

Maintain cleanliness of dining areas, service stations, and guest pathways

Assist servers with pre-bussing, water service, and table maintenance

Stock and replenish linens, silverware, glassware, and service supplies

Support service pacing by ensuring tables are guest-ready at all times

Assist with opening, closing, and side work duties as assigned

Transport dirty dishes and glassware safely to dishwashing areas

Follow food safety, sanitation, and hygiene standards consistently

Communicate table status and guest needs to servers and hosts

Support banquet and event service execution when scheduled

Handle service equipment safely and responsibly

Respond professionally to guest requests and escalate when appropriate

Leadership & Cultural Expectations

Demonstrate reliability, accountability, and urgency during service

Maintain a guest-first mindset in all support functions

Communicate clearly and respectfully with team members

Remain calm and focused during peak service periods

Collaborate closely with servers, hosts, and kitchen teams

Uphold appearance, grooming, and conduct standards

Contribute positively to a culture of teamwork and mutual support

Required Skills & Qualifications

Previous restaurant or hospitality experience preferred but not required

Ability to work efficiently in a fast-paced environment

Strong attention to cleanliness and detail

Clear communication and teamwork skills

Commitment to service excellence and safety standards

Physical & Scheduling Requirements

This position requires standing and walking for extended periods, lifting and carrying items up to 40 pounds, and frequent bending and reaching. Flexible availability is required, including evenings, weekends, holidays, and special events.

Work Environment Statement

The work environment includes indoor and outdoor dining areas within a luxury resort setting. Employees may be exposed to varying noise levels, temperatures, and guest volumes.

Equal Opportunity Employer Statement

Vinarosa Resort, managed by Ensemble Hospitality, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable California law.