Fire Service Technician

Johnson Controls is a global leader in building systems and energy efficiency, serving industries such as data centers, healthcare, and higher education. Responsibilities Receive and triage service calls from the Service Resource Center. Contact customer representatives to ascertain equipment/system problems. Diagnose and repair electronic fire alarm systems and related building products at customer sites. Follow prescribed troubleshooting procedures and use technical manuals, part manuals, and bulletins. Service, troubleshoot, and install Fire & Life Safety systems from multiple manufacturers, including SimplexGrinnell. Read and interpret blueprints, diagrams, submittals, specifications, software, programs, schematics and operational product manuals. Provide excellent customer service and communicate consistently with district staff and customers. Complete Service Acknowledgements with proper coding on mobile devices. Obtain customer signatures upon completion of service calls. Participate in scheduled on‑call rotation and after‑hour work as required. Mentor and train other service team members. Prepare recommendations, quotes, and solutions to improve facility performance. Complete and submit all required documentation in a timely manner. Qualifications Minimum 2years documented experience with low‑voltage electrical systems, including Fire/Life Safety, Access Control, Nurse Call and Paging systems. Oklahoma Commercial Fire Alarm license or willingness to obtain it. Knowledge in reading and interpreting blueprints, submittals, and operational/product manuals. Familiarity with test equipment such as multimeters, digital analyzers, and commissioning devices. High School Diploma or equivalent. Strong verbal and written communication skills. Physical ability to lift and carry 50–70lbs, work in confined spaces, climb ladders, and operate equipment up to 40ft. Flexibility to work weekends and after‑hours to meet customer needs. Valid driver’s license with a clean driving record. Retention of all required national, state, and local licenses. NICET LevelII certification strongly preferred. Benefits Competitive starting pay and hourly range $26‑$35. Paid training and company vehicle (as applicable). Health, dental and vision insurance; Health Savings Account. Life insurance, 401(k) with company match, disability plans. Employee assistance and wellness programs. Global advancement opportunities. EEO Statement Johnson Controls International plc. is an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, visit the EEO is the Law page. If you require an accommodation during the application process, please visit the accessibility page. #J-18808-Ljbffr YDU JC Air Cond & Ref Inc.- Dubai