Communications Manager

Communications Manager

GEORGE STREET - YORK, PA 17401

Overview

Position Type Full Time Education Level 4 Year Degree Travel Percentage Up to 50%

Description

Family First Health is seeking a Communications Manager for our organization. As a qualified Communications Manager candidate for Family First Health, you should have a positive and outgoing personality, excellent customer service skills, strong computer skills, and strong organizational skills.

This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy service and care. The Communications Manager position will play a large role in that. If this sounds like a good fit, we would love to hear from you.

Essential Duties And Responsibilities

• Center brand visibility and awareness to lead the creation and execution of strategic communications supporting community engagement, donor engagement, and fundraising initiatives. This may include:
  • Annual appeals
  • Sponsorship programs
  • Stewardship messages and updates
  • E-mail and print communications, including newsletters for donors and staff
  • Annual organizational and fundraising reports
  • Events
• Develop and/or curate creative assets to align with organizational goals around storytelling and impact reporting. This may include:
  • Partnering with Family First Health's direct services teams to identify opportunities to highlight program impact and success stories
  • Working with communications contractor(s) to:
    • Coordinate photography and video creation to capture testimonials and key updates for internal and external audiences.
    • Coordinate multi-channel marketing, drive engagement, and expand the organization's digital presence using Family First Health's social media accounts.
• Creating, maintaining, and providing branded:
  • Templates for presentations, proposals, and reports
  • Promotional materials, such as flyers, signs, and invitations
  • Customized communications for individual, corporate, and foundation donors
  • Visually engaging infographics to communicate data and insights
  • Website and online communications platforms
• Prepare key staff to:
  • Provide access and training in the use of a customized branding and communications toolkit to local organizations and community partners
  • Execute event marketing, fundraising communications, and internal communications using consistent branding and impactful messaging by providing access to and training in the use of a customized branding and messaging toolkit
• Monitor and ensure adherence to organizational brand standards across platforms

Knowledge/Skills/Abilities

• Bachelor's degree or an equivalent combination of education/experience
• 4+ years of relevant non-profit marketing and/or healthcare experience.
• At least one year of CRM experience
• At least one year of experience using design tools such as Adobe Indesign, Adobe Express, or Canva
• At least one year of experience using digital mass marketing tools such as Constant Contact
• Exceptional ability to cultivate professional, collaborative, and communicative relationships across teams
• Demonstrated success in designing and executing strategic marketing campaigns, with a strong understanding of multi-channel digital and print engagement, and content development.
• Expertise in digital marketing tools, including website management, e-mail marketing, and analytics, to enhance brand recognition and audience engagement.
• Proficient in creating impactful storytelling assets such as graphics and written content, showcasing organizational achievements and fostering community connection.
• Demonstrated understanding of social media communications best practices

Physical Demands

Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Communications Manager position such as:

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
• Frequent travel with exposure to weather conditions
• Occasional bending, stooping, crouching, or kneeling
• Occasionally carrying office supplies and equipment
• Frequent standing and walking
• Frequent turning and reaching
• Requires correct vision and hearing to normal range
• Requires ability to speak clearly in order for others to understand
• When teleworking or working remotely, requires working alone in a qualified work setting

Benefits

• 3 Weeks of Accrued Paid Vacation per year
• 9 Days of Accrued Paid Sick Leave Time per year
• 4 Personal Days per year
• No Late Evenings or Weekend Hours
• Paid Time Off on Holidays
• Health, Dental, & Vision Insurance Plans
• Short/Long Term Disability and Life Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement Opportunities
• Opportunity for growth and advancement
• And More!