Clinical Coordinator - Clinic CMA, LPN, RN

Clinical Coordinator

We are seeking a Clinical Coordinator to assist with all clinical needs for our Hilton Head Island patients. The Clinical Coordinator plays a crucial role ensuring the seamless coordination of patient care. This position involves proficient chart preparation, communication, scheduling of patient visits, appropriate utilization and logging of chronic care management activities, and provider and patient support.

This position will be working in the Hilton Head Island clinic daily. This is a full-time, salary-based 8-hr position (8:00AM-5:00PM) (Monday-Friday).

We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.

Why Choose a Career at Your Health?

Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.

• Competitive Compensation Package with Bonus Opportunities
• Employer Matched 401K
• Free Visit & Prescriptive Services with HDHP Insurance Plan
• Employer Matched HSA
• Generous PTO Package
• Career Development & Growth Opportunities

What Are We Looking For?

Your Health is currently looking for a Clinical Coordinator to join our growing primary care family. A successful Clinical Coordinator will be able to perform these essential duties and responsibilities accurately and efficiently. Prior experience in a similar role is crucial to the success of our team due to the fast past and value-based model of care.

The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).

Areas of Responsibility:

• Review and organize patient medical records in preparation for visits.
• Ensure all necessary documentation, test results, documents, diagnoses, and relevant information are accessible for the provider. Utilize Navina to ensure these are added, completed, and/or updated.
• Maintain accurate up-to-date patient records, including demographic information, contact details, insurance information, appointment history, etc.
• Ensure confidentiality and adhere to privacy regulations when handling sensitive patient information. Verify active consent forms and alignment paperwork are completed and in the patient's chart.
• Reconcile medications.
• Collaborate with care team to schedule and coordinate patient appointments with the Company's provider(s), and other members of the care team
• Interact with patients via email, patient portal, telephone, text, in-person, etc. to gather necessary information, schedule and confirm appointments in advance, and provide pre-appointment instructions.
• Communication methods such as phone, email, AthenaText, Microsoft Teams, etc. will be utilized.
• Appropriately and accurately document and log care management activities.

Qualifications:

• Must be a Certified Medical Assistant (CMA) or licensed nurse (i.e. LPN or RN). Must be licensed in the state of employment. Certification/license must be in good standing with the appropriate board.
• A minimum of one (1) year experience in a healthcare setting preferred.
• Must hold and maintain current CPR certificate.
• High school diploma or equivalent required.
• Should demonstrate strong interpersonal and communication skills under all conditions and circumstances.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Ability to read and communicate effectively.
• Strong written and verbal communication skills.
• Basic computer knowledge.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.