Benefit Clerical Assistant

Job Description

Job Description

At My HR Professionals Benefits, we are dedicated to cultivating a culture of learning and empowering team members to deliver a proactive, professional, and exceptional service experience. We value and understand the importance of work/life balance, work flexibility, and a great work environment as a foundation to providing exceptional service.
We are looking for team players with passion, drive, and a desire to learn. Our team is not one unit or department it is the entire company, which is why we firmly believe in operating as One Team, One Company.
Working at My HR Professionals means holding yourself accountable to add value to the team.  If you enjoy a challenging, fast-paced, and evolving workplace, then My HR Professionals is the team for you.

Job Purpose:
Benefits Clerical Assistant works within the Benefits Department and performs a variety of administrative duties necessary to support the daily business operations of the Benefits Department through the processing and completion of cases and tasks for various clients.

Essential Duties & Responsibilities:
Benefits Clerical Assistant is responsible for the successful completion of cases and tasks within the expected timeframe. The following duties and responsibilities will be required of this position:

• Scanning and filing documentation for client benefit files
• Mailing and distribution of benefit and leave notices example: COBRA, eligibility, FMLA/Non-FMLA on benefits, and other items as applies
• Running reports and macros for benefit processes both weekly and monthly
• Processing ID card request online
• Filling out purchase request forms for office supplies
• Create cases for mailings and request received
• Creating and maintaining folders for reconciliation process and other benefit processes
• Checking, downloading, and forwarding internal Benefits Email for team members
• Main point of contact for phone calls regarding ID Cards, mailings, and questions on were to submit payment for Leave of Absence and COBRA
• Any other duties as applied

Education Requirements, Skills & Qualifications:
Education-High School diploma or GED, equivalent diploma (Bachelor’s Degree in Human Resources, business or other related field preferred)

• Basic understanding of Microsoft 365 Products
• Knowledge of office administration and clerical skills such as computerized data entry, word processing software, and electronic communications
• Attention to detail is critical and ability to operate in a deadline driven environment
• Critical and analytical skills are necessary
• Excellent written, oral and interpersonal communication skills
• Exemplary Customer Facing and Customer Service Skills
• Ability to prioritize effectively and handle multiple tasks

Working Environment:
Indoor, office or cubicle, business clothes, mostly sitting and standing, critical adherence to deadlines, no environmental or job hazards. Some outdoor client involvement with minimal driving.

Physical Demands and Mental Competencies:  
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the ability to read handwritten and rendered alphanumeric text, distinguish by sight numerical and mechanical differences, manual dexterity of both hands, occasional sitting for long periods of time, occasional standing, twisting and bending from a standing position and some light lifting.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Classification:  Non-Exempt . (Exempt/Non-Exempt)
NOTE:  Reviewed FLSA and the above position meets the appropriate classification guidelines.

 

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