Temporary Staffing: Member Support Specialist

Job Description

Job Description

MTE is seeking qualified candidates for a part-time, temporary staffing need who will serve as a trusted front‑line ambassador for our members, delivering knowledgeable, responsive, and world-class service. The position supports MTE's mission of delivering outstanding member service by enrolling members in key programs, resolving billing and service inquiries, processing electronic payments, promoting electric and fiber services, and building lasting relationships through proactive, solution‑driven support. Success in this role requires strong communication skills, attention to detail, active listening, and the willingness to serve at a world-class level.

Job Requirements:

• Encompass the three virtues of the Ideal Team Player. (Humble, Hungry, & People Smart).
• High school diploma or equivalent.
• Ability to multitask, prioritize, and manage time effectively.
• Excellent communication and presentation skills.
• Willingness to participate in on-the-job training.
• Ability to manage challenging interactions with empathy, including assisting frustrated members or those who may have a limited understanding of their circumstances.
• Proficiency using Microsoft Suite.
• Ability to be flexible with work schedule.Hours are Monday - Friday and can range anywhere from 7am to 7pm but not limited to these hours or days.

Classification: Temporary placement through Randstad USA.

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.

MTE is a drug-free workplace and requires pre-employment drug test screening. In addition, pre-employment background checks include social security number validity and trace, motor vehicle records and criminal history. Temporary staffing assignments will undergo these screenings under the direction of Randstad USA.