Retailer Account Specialist

The California State Lottery is looking to fill the exciting role of a Retailer Account Specialist! If this opportunity would be a good fit for you, we encourage you to apply today and join our winning team! People are drawn to the California State Lottery because we: We have a worthy mission that we’re sure you’ll take pride in too. Are an energetic, creative, and talented team Value diversity and inclusion in the workplace Empower team members to bring their knowledge, expertise, and innovation Recognize individual and team contributions Support the importance of work-life balance Invest in the professional development of our team members Are dedicated to preserving our environment by lowering our carbon footprint The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state agencies that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding to California schools while simultaneously supporting local communities. Ninety-five cents of every dollar spent by players goes back to local communities in the form of contributions to public schools and colleges, prizes and retailer compensation. In fiscal year 2023-24, the California Lottery provided over $2 billion in supplemental funding for California public schools, bringing the total contributions to more than $46 billion since we began in 1985. Lottery products are sold at more than 23,000 retail locations throughout the state. Product offerings include an average of 52 fun and entertaining Scratchers games and several draw games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot. Job Description and Duties Under the supervision of the Retailer Financial Services (RFS) Staff Services Manager (SSMI), the Analyst I serves as the Lottery's financial advocate, focusing on retail customer service and collecting revenues derived from our retail partner's efforts to sell Lottery products to the general public. With guidance and direction from the SSMI, the RFS Retailer Account Specialist performs various consultative, analytical, and technical assignments to support RFS and the Finance Division. Essential functions center on retail customer service, banking, credit management, account management, and operational continuity. You will find additional information about the job in the Duty Statement. This position requires a current Analyst I exam. If you need to take the exam or if your score has expired, click here to gain list eligibility. Location and Work Schedule This position is headquartered at the Sacramento Headquarters and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California. Working Conditions Travel: Minimal statewide overnight travel may be required. Desirable Qualifications Problem-solving ability Written and verbal communication skills Initiative and sound judgment Strong organizational skills Important Note A resume and/or Statement of Qualifications are required to submit with your application package in order to be considered. Apply For more information about this opportunity, benefits, and instructions on how to apply -- click the Apply button. #J-18808-Ljbffr California Lottery