Operations Manager

Operations Manager | SignSource | Clearwater, FL

For 30 years, SignSource has designed, permitted, fabricated, and installed signage for the military, contractors, apartment communities, commercial properties, national brands, schools, and healthcare facilities across the United States. We’re a family-owned business that intentionally stays niche, because customer experience comes first. 85% of our business is repeat business, and our standard is simple: keep our word or die trying.

We’re looking for an Operations Manager to keep the whole operation moving.

What you’ll do

• Direct traffic between office staff, field crews, design, and permitting so questions get answered by the right person
• Keep active projects moving from planning through fabrication and installation
• Lead our EOS implementation forward: document processes, build out departmental meetings, and hold the team to the system
• Solve the problems that come up every day, and fix the process behind them
• Manage client and vendor relationships
• Work side by side with Finance to keep every job on track

Where this goes

• 90 days: learn our 7 to 8 step process and start moving traffic
• 6 months: fully direct traffic between the office and the field
• 12 months: take over day-to-day operations

What you bring

• Project management experience
• Strong organization and follow-through
• A calm, steady, collaborative approach to solving problems and working across teams
• Initiative to identify what needs to be done and take ownership of it
• Interest in learning the business directly from its owners

Nice to have

• Sign industry experience
• EOS (Entrepreneurial Operating System) experience
• Bluebeam Revu and Adobe Illustrator
• No degree required

The details

• Full-time, on-site in Clearwater
• Office hours 9 to 5 Monday through Thursday, 8 to 4 Friday; this role typically arrives a bit before open and stays a bit after
• Flexibility for personal and family commitments
• Base salary plus bonus
• A casual, down-to-earth office with two dogs on site

“Employees stay because we care for and support each other before we care about the job. This is not corporate America.”

If that sounds like your kind of place, we’d love to hear from you.

SignSource is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.