Medical Office Front Desk Receptionist-Must Have Prior Experience

Job Description

Job Description

About the Role:

NY Spine Care Interventional Pain Management is looking for an experienced Medical Office Front Desk Receptionist to be the welcoming face of our busy practice in Flushing, NY. This is a fantastic opportunity to join a dedicated team of healthcare professionals committed to improving patients' quality of life through expert pain management care. If you thrive in a fast-paced medical environment and love making patients feel at ease, we want to hear from you!

Our Website:

Responsibilities:

• Greet and check in patients in a professional, courteous manner at the front desk
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Verify insurance eligibility and collect co-pays and patient payments
• Answer and triage incoming phone calls, relay messages, and respond to patient inquiries
• Maintain and update accurate patient records and demographics in the EMR system
• Coordinate referrals, prior authorizations, and communication with insurance providers
• Ensure the front desk and waiting area remain organized and welcoming at all times

Requirements:

• Prior medical office front desk or receptionist experience is required
• ***MUST SPEAK SPANISH***'

• Familiarity with EMR/EHR systems and medical scheduling software
• Knowledge of insurance verification, co-pay collection, and prior authorizations
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a high-volume clinical setting
• High school diploma or equivalent required; medical administrative certification a plus

About Us:

NY Spine Care Interventional Pain Management is a leading pain management practice serving the Flushing, NY community with compassionate, cutting-edge care. Our patients trust us to deliver personalized treatment plans that restore comfort and mobility to their lives. We pride ourselves on fostering a supportive, team-oriented workplace where every staff member plays a vital role in our patients' healing journey.