Marketing Automation Specialist - Wing Assistant

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Marketing Automation Specialist Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Marketing Automation Specialist to start immediately! Duties And Responsibilities Include But Are Not Limited To Build and deploy simple drip or nurture email campaigns Maintain subscriber lists/databases; ensure data hygiene (removing duplicates, ensuring proper tags) Assist with tracking and tagging (UTMs, campaign parameters) Monitor automation performance metrics: open rates, click-through, conversion in simple flows Troubleshoot basic issues: e.g. broken links in emails, automation not firing as expected Coordinate with design/content team for email templates / landing page assets Design and manage full customer lifecycle automation programs (welcome sequences, retention, upsell, reactivation) Implement and optimize drip / triggered flows based on user behavior or lifecycle stage Integrate CRM or customer data platforms with other tools (web tracking, events) Analyze performance of automation programs; recommend improvements (e.g. improved segmentation, 11. personalization) Train or guide junior staff or interns on best automation practices Ownership of automation documentation: SOPs, monitoring dashboards Define the automation / martech roadmap for the company: what new tools, integrations, or processes are needed Design and oversee predictive workflows (e.g. lead scoring, propensity modeling) Ensure data infrastructure is robust (data accuracy, integration, real-time events) Mentor/lead a team of automation / operations specialists Lead cross-departmental projects: for example, personalization across email, web, app; automation of retention, loyalty programs Regular auditing and optimization of workflows, with strong metrics tied to ROI (revenue uplift, cost savings) Qualifications Bachelor’s degree in any field or professional certification in marketing or business-related courses 2+ years experience in social media or 1-2 years in digital marketing Proven content writing or copywriting experience Working knowledge of content management systems Excellent English communication skills, both written and verbal (at least B2 level) Solid organizational and time management skills Knowledgeable in layouts, typography, print, and web design Experience/Proficient in Adobe Photoshop, Illustrator, Sketch, InDesign, and other graphic design software Compelling portfolio of work over a wide range of creative projects Able to work on a graveyard shift Technical Requirements USB Headset with Noise Cancellation feature Working Webcam Computer with at least 1.8 GHz processor and at least 4GB RAM Main Internet Service Speed: at least 25 Mbps cable connection Backup Internet Service Speed: at least 10 Mbps Specific Requirements HubSpot, ActiveCampaign, Marketo, Pardot CRM platforms (Salesforce, etc.) Marketing automation / workflow tools (Zapier, webhooks) Project management tools Integration / tag manager tools Reporting / dashboards (e.g. Tableau, internal dashboards) Benefits Health Insurance (HMO) Performance Incentives Job Security and Stability Paid Training Inclusive Culture Upskilling Opportunities 100% Work-From-Home Exceptionally Supportive Team Opportunities for Career Growth Fun Work Environment Holiday & Overtime Pay Schedule: US work hours (20-40 hours per week) Location: This is a remote job #J-18808-Ljbffr Wing Assistant - India