Diesel Mechanic

Service Technician Reports To: Service Manager Summary The primary function of the Service Technician is to diagnose and complete repairs on heavy and medium‑duty trucks. The technician works on heavy‑duty trucks, large construction vehicles, buses, and tractor‑trailers performing inspection, diagnosis, maintenance, installation, and repair of components, engines, and systems. Key Responsibilities Perform recommended routine maintenance procedures. Perform diagnostic tests for issues, failures, and performance. Determine a course of action for damaged parts and systems. Routinely use computerized equipment and specialized tooling. Complete assigned repairs and tasks in a timely and safe manner. Accurately record time, cause, and correction on Repair Orders. Test components that may require driving trucks before and after repairs. Participate in and complete technical training and professional development. Other duties as assigned. Business Skills Continuous Learning – Taking initiative to regularly learn new concepts, technologies, and methods. Decision Making – Analyzing all aspects of a situation to make sound and timely decisions. Resiliency – Quickly recovering from adversity. Teamwork – Cooperating with others to meet objectives. Customer Focus – Anticipating, meeting, and exceeding customer needs. Self‑Starting – Demonstrating initiative and willingness to begin working. Time and Priority Management – Prioritizing and completing tasks to deliver desired outcomes. Qualifications Basic computer skills and knowledge of Repair Order Processing Software. Valid driver’s license and a safe driving record. A current Commercial Driver’s License is preferred but not required. Capacity to operate motor vehicles and work varying shifts, including evenings, weekends, and on‑call or emergency repairs. Behaviors Interaction – Frequent communication and engagement with others. People‑Oriented – Building rapport with a wide range of individuals. Customer‑Oriented – Identifying and meeting customer expectations. Versatile – Adapting to a range of situations with ease. Frequent Change – Rapid task‑switching. Urgency – Decisiveness, quick response, and fast action. Persistence – Finishing tasks despite challenges or resistance. Following Policy – Adhering to rules, regulations, or existing methods. Consistent – Predictable performance in repetitive situations. Physical Requirements Mobility: Move around the workshop or service area, walk, stand, bend, and work in confined spaces or under vehicles. Ability to climb ladders. Vision: Good eyesight and visual acuity to inspect and troubleshoot engine components, read technical manuals, and perform precision work. Hearing: Good hearing to diagnose engine sounds and communicate effectively. Manual Dexterity: High level of manual dexterity for handling tools, components, and equipment. Lifting: Ability to lift heavy components or tools safely, following proper lifting techniques. Ability to lift a minimum of 60 lbs – 150 lbs unassisted. Benefits Health and Wellness Benefits – Medical, Dental, Vision Insurance. Supplemental Products – Short‑Term and Long‑Term Disability. 401(k) program with company match. Retirement Planning Assistance and Financial Guidance. Paid Time Off – Paid holidays, personal time, and vacation based on length of service. Life Insurance, Hospital Stay, Critical Illness coverage. Bereavement Services and Employment Assistance Program. Mental Health Resources readily accessible. Paid Training and Tools Assistance to do the job right. Equal Opportunity Employer Statement Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status, or any other legally protected characteristic. #J-18808-Ljbffr Devex Consulting BV