Receptionist

Receptionist & Administrative SupportBe a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.Learn about our benefits designed for you to Thrive at work and at home.We boldly go.Where is the work:On-Site (5 days)Position SummaryThe Receptionist & Administrative Support role serves as the primary front-line representative for the St. Louis office and provides essential daily administrative and operational support to the Office Manager. This position helps execute workplace, guest experience, associate experience, meeting, event, purchasing, and office service initiatives for the St. Louis office, while also supporting selected Area initiatives and services for the Cape Girardeau and Springfield teams. Through responsive service, attention to detail, and consistent follow-through, the role helps maintain a professional, welcoming, organized, and business-ready environment for associates, customers, vendors, and guests.The position reports to the Office Manager and works in close partnership with the Office Manager to fulfill Area initiatives, programs, and recurring operational responsibilities. Reception and front desk duties are limited to the St. Louis office. Support for Cape Girardeau and Springfield is primarily administrative, programmatic, purchasing, communications, event, shipping, or coordination support performed at the direction of the Office Manager. The role is expected to exercise sound judgment, protect confidential information, communicate professionally, and identify routine issues for timely resolution or escalation.Reception, Guest Experience & CommunicationsProvide a professional and welcoming first point of contact for associates, customers, vendors, and guests while supporting consistent reception and visitor service standards.Manage front desk communications and routine office information, ensuring calls, messages, visitors, deliveries, and inquiries are handled promptly and directed appropriately.Support guest safety and building access procedures in coordination with the Office Manager and applicable site requirements.Daily and Recurring ActivitiesAnswer the mainline telephone, monitor office voicemail, accurately route calls, and communicate messages in a timely manner.Greet guests, assist with required sign-in procedures, notify hosts, provide basic directions, and escort visitors to designated meeting spaces when appropriate.Maintain a clean, organized, and professional reception area and ensure current visitor-facing information is displayed appropriately.Monitor shared reception and office communications and escalate urgent, sensitive, safety-related, or unresolved matters to the Office Manager.Assist with office and Area announcements, message boards, contact lists, distribution lists, and other routine communications.Workplace Readiness & Office OperationsSupport the Office Manager in maintaining business-ready conference rooms, training areas, breakrooms, copier stations, supply areas, and other common spaces.Perform recurring checks, replenishment, and administrative follow-through to ensure workplace supplies and hospitality resources remain available and organized.Help maintain consistent operating standards within the St. Louis office and provide remote or coordinated administrative support for Cape Girardeau and Springfield when assigned.Daily ActivitiesPrepare and inspect conference and training rooms for table configuration, A/V readiness, cleanliness, supplies, and overall organization.Audit and restock food and beverages in the Fenton breakroom and office refrigerators and notify the Office Manager of shortages, service concerns, or unusual demand.Monitor reception, conference, training, and common areas throughout the day and address routine readiness needs or escalate facility issues.Weekly and Periodic ActivitiesMonitor and maintain inventories for breakrooms, supply cabinets, copier stations, training rooms, reception areas, shipping supplies, and marketing swag.Prepare and place approved orders for complimentary food, beverages, office supplies, onboarding materials, and routine workplace needs for the St. Louis office and, when assigned, coordinate approved orders or shipments supporting Cape Girardeau and Springfield.Support cleaning, pest control, copier, delivery, and other workplace vendors by coordinating access, communicating routine needs, and reporting service issues to the Office Manager.Assist with periodic workspace organization, storage reviews, signage updates, document clean-up, shredding, and electronic recycling activities.Mail, Shipping, Receiving & Records SupportCoordinate routine office mail, shipping, receiving, and internal distribution activities, ensuring items are handled accurately, securely, and promptly.Maintain organized administrative records and files assigned to the role and follow established confidentiality, retention, and disposal requirements.Daily and Recurring ActivitiesSort and distribute incoming mail and deliveries, prepare outgoing shipments, maintain shipping supplies, and notify recipients of time-sensitive or oversized items.Track shipments or delivery issues when needed and coordinate resolution with carriers, vendors, recipients, or the Office Manager.Assist with scanning, copying, filing, document preparation, data entry, labels, certificates, and routine record updates.Maintain employee photo files and support updates to office contact information, distribution lists, profile pictures, and professional email signatures as directed.Meeting, Training & Customer Event SupportProvide administrative and logistical support for internal meetings, customer events, training sessions, sales and marketing programs, and other Area activities coordinated by the Office Manager.Help ensure participants, hosts, rooms, materials, hospitality, and communications are prepared in accordance with event plans and business expectations.Planning and Execution ActivitiesAssist with invitations, customer invite lists, registration, attendance tracking, confirmations, calendars, room reservations, name badges, signage, message boards, and participant communications.Coordinate approved meals and refreshments and prepare swag, packets, handouts, certificates, gifts, supplies, and other event materials.Support room setup and breakdown, day-of-event hospitality, vendor deliveries, participant check-in, material distribution, and post-event clean-up.Maintain event-related purchasing information and supporting documentation for internal events, external events, Uplift activities, and customer training in the Missouri RAIL report or other assigned trackers.Provide follow-up support by organizing remaining materials, documenting attendance or expenses, and communicating outstanding actions to the Office Manager.Associate Experience, Recognition & Engagement SupportSupport the Office Manager in executing associate experience, recognition, wellness, volunteer, and workplace culture programs for the St. Louis office and selected Area programs serving Cape Girardeau and Springfield.Provide hands-on planning, communication, ordering, setup, and activity support for recurring celebrations and engagement initiatives.Programs and ActivitiesAssist with Missouri Uplift celebrations, including the annual holiday party, seasonal observances, and quarterly anniversary and birthday recognition.Support Fenton Uplift events such as Earth Day, the Halloween party, Chili Cook-Off, Food Drive, Tranesgiving, Cookie Exchange, and Adopt-a-Family activities.Assist the Employee Engagement Squad with invitations, promotion, menus, ordering, room setup and breakdown, activities, Employee Appreciation BBQs, and weekly BINGO prizes.Support the Employee Kudos Program by ordering approved prizes and recognition materials for quarterly office and Area winners.Support Wellness Champion initiatives by posting communications, distributing giveaway items