Director, Control Room Operations - Spectacor

Xfinity Mobile Arena Director Of Control Room Operations

The Xfinity Mobile Arena is one of the world's busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company's industry-leading qualities as an operator and an innovator in the live event experience.

Job Summary

The Director of Control Room Operations is responsible for leading control room operations, crewing, show execution, and live event production for all events at Xfinity Mobile Arena, including Philadelphia Flyers, Philadelphia 76ers, and other live entertainment events. This role oversees control room operations, show production workflows, and creative execution, ensuring seamless, high-energy events that meet the highest standards of technical excellence and fan engagement. This is a high-impact leadership role requiring deep control room expertise, strong creative instincts, and the ability to perform in fast-paced, high-profile live event environments.

Job Description

Control Room & Technical Leadership

• Serve as the primary control room liaison for internal stakeholders, tenant teams, venue operations, external vendors, and production partners.
• Oversee all control room operations, including video switching, replay, graphics, audio, lighting, playback, communications, system integrations, and technical training.
• Work closely with Flyers and 76ers Game Presentation Departments to ensure alignment between show objectives and execution.
• Partner with marketing, partnerships, game operations, and entertainment teams to align event presentation with brand and sponsor objectives.
• Lead live execution using EVS Game Editor, Ross XPression, and Kiva media control systems.
• Ensure technical readiness, safety, and accuracy across all production elements including video, graphics, audio, replay, and sponsor elements are accurate, tested, and fully prepared for execution.
• Produce and execute original live entertainment content for one-off and marquee events, leading all aspects of live event production through compelling storytelling, detailed run-of-show development, and real-time coordination of video, replay, graphics, music, lighting, sponsor integrations, and entertainment elements.
• Partner with Engineering teams to maintain technical standards, system reliability, and operational readiness.
• Manage production timelines, staffing, vendors, and show logistics.
• Lead production meetings, rehearsals, and show walk-throughs.
• Maintain consistently high production standards across all events.

Budget & Team Management

• Develop and manage production and control room departmental budgets, staffing costs, vender relationships, and equipment utilization.
• Evaluate and recommend investments in technology, software, and equipment.

• Supervise technical crews, freelancers, and contractors while maintaining clear communication and decision-making processes in live event environments.
• Establish clear communication and decision-making processes in live environments.

Content & Asset Coordination

• Oversee graphics workflows, highlight management, and media asset archiving, and sponsored content compliance.

Continuous Improvement

• Conduct post-event reviews to assess performance and audience impact.
• Identify and implement workflow, technical, and creative improvements.

Qualifications

Required

• 7–10+ years of live event or broadcast production experience, including control room leadership in professional sports or collegiate athletics.
• Proven success directing large-scale sports, entertainment, or arena environments.
• Strong command of EVS replay and routing system, EVS Game Editor, Ross XPression, and Kiva media control systems.
• Familiarity with ANC and arena control room environments.
• Demonstrated expertise in run-of-show creation, scripting, and live execution.
• Proven leadership of technical crews and cross-functional teams.
• Ability to work nights, weekends, holidays, and extended event hours.

• Strong understanding of sponsorship integration and branded content execution.

What Success Looks Like

• Flawless control room and live event execution.
• High-quality productions delivered consistently under live conditions.
• Confident command of complex production systems under live conditions.
• Strong collaboration across teams, partners, and stakeholders.
• A culture of preparation, accountability, creativity, and continuous improvement.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills: Control Room Operations; Event Execution; Live Event Production

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education: Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience: 10 Years +