Senior Technical Program Manager

Job Description

Senior Technical Program Manager

Hybrid - New York

This is a Senior Technical Program Manager will support the planning and execution of programs related to t developer platforms - tools and services for scale offered to internal engineers across the technology organization.

Our TPMs partner with engineering managers and play a critical role in structuring and executing impactful cross-org initiatives. TPMs have a high degree of technical literacy and a desire to learn more, both within their teams’ product space and across the wider department. Ideal candidates must be highly proactive, detail-oriented, possess the ability to work through unknowns, identify paths to success to ensure delivery, and be able to autonomously work on multiple, critical assignments that span the department.

Responsibilities:

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• Effectively define and represent projects goals and plan; develop fundamental technical understanding of the project deliverables
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• Enhance team throughput by removing roadblocks and leveraging organizational connections while helping to drive teams towards commitments
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• Track progress against deliverables and work closely with the team to ensure on-time delivery
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• Share concise and effective status information across multiple reporting formats to keep stakeholders informed and proactively communicate risks, forecasts, and dependencies.
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• Facilitate technical and stakeholder meetings; follow the discussions in order to summarize and capture outcomes
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• Foster cross-team coordination and communication
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• Identify, maintain, and visualize metrics to guide the project lifecycle
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• Assist with estimation and planning of team resourcing, in conjunction with engineering team manager
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• Navigate competing and dynamic priorities, balance competing requests with agility
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Basic qualifications:

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• 7+ years of experience managing technical projects in a fast-paced and dynamic environment, developing and executing project plans and delivery commitments.
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• Deep rooted passion and proven track record building motivated and collaborative teams
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• Detail oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation
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• Track record of creating and growing trusting, lasting professional relationships with diverse stakeholders, maturing team’s current engagements and advocating for future work.
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• Experience in leading teams through improvement via process re-engineering
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• Demonstrated tenacity and comfortable with ambiguity
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• Tools expertise including Atlassian Suite (Jira, Confluence), Google Suite, and Slack/MS Teams or similar
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• Experience working with distributed teams and/or distributed organizations
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• Working understanding of cloud-based development and a desire to know more
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• Experience as a scrum master and knowledge of agile methodologies
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Preferred Qualifications:

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• Exposure to modern DevOps and SRE practices around CI/CD, Infrastructure as Code, Availability, etc.
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• Prior experience as a software engineer
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