Security Operations Sr Associate

As a Security Operations Senior Associate in CTC Detection and Response Operations, you will play an important role in safeguarding the organization's digital assets and infrastructure by proactively detecting, assessing, and responding to threats, vulnerabilities, and security incidents. Drawing on your knowledge of security principles, practices, and theories, you will collaborate with cross-functional teams to develop a coordinated approach to security and educate employees on best practices, policies, and procedures. Your work will have a direct impact on departmental outcomes, as you plan and ensure progress, identify gaps in information, and conduct analyses to solve complex cybersecurity problems. By utilizing your advanced analytical, technical, and problem-solving skills, you will contribute to the continuous improvement of our cybersecurity posture and help maintain the integrity, confidentiality, and availability of sensitive data and systems. Job responsibilities Analyze security alerts and lead in-depth investigations by reviewing system logs, endpoint telemetry, network traffic, and other data sources to determine impact, scope, and root cause. Execute incident response actions (containment, eradication, recovery) to mitigate cyber threats, and document investigative steps and outcomes. Develop, maintain, and continuously improve threat detection and response playbooks and standard operating procedures (SOPs), incorporating industry best practices, regulatory requirements, and lessons learned. Leverage security tools and technologies (e.g., SIEM, Endpoint Detection and Response (EDR), and network packet capture/inspection platforms) to support detection, investigation, and response. Collaborate with cross-functional teams to deliver improvements to security operations—tools, processes, and procedures—driving efficiency and resiliency. Use enterprise-authorized AI capabilities to accelerate triage, evidence synthesis, and incident reporting, validating outputs and handling data in accordance with sensitivity and security requirements. Required qualifications, capabilities, and skills Formal training or certification with 5+ years of information security experience with a focus on SOC operations and incident response; financial services. Strong investigative mindset with a structured approach to analyzing alerts/indicators and documenting findings clearly for both technical and executive audiences. Hands-on experience with security tools/techniques including SIEM, EDR, IDS, log analysis, email analysis, vulnerability analysis, PCAP analysis, and malware analysis. Strong understanding of operating systems, cloud technologies, and networking fundamentals (OSI model; Windows/Linux; TCP/IP, DNS, DHCP, SMTP, FTP). Experience with scripting/automation to improve security workflows. Clear, effective communicator (written and verbal), able to engage stakeholders, senior leadership, and cross-functional teams. Experience working in a matrixed organization requiring cross-functional collaboration to deliver outcomes. Knowledge of cyber threats and adversary tactics, techniques, and procedures (TTPs), including MITRE ATT&CK, and associated mitigation strategies. Familiarity with malware analysis techniques (static/dynamic) to extract indicators and support detection improvements. Proactively identifies improvement opportunities and takes initiative to streamline processes and procedures, implement tools to automate manual processes. Shares knowledge and best practices; mentors and coaches team members to build capability across the group. Preferred qualifications, capabilities, and skills Degree in Computer Science, Information Security, or a related field. Industry-recognized security certifications (e.g., GIAC: GSEC/GCIH/GCFA; ISC2: CISSP/CCSP). Demonstrated experience using enterprise-authorized AI capabilities to support security operations workflows, with strong validation habits and awareness of data sensitivity. Industry-recognized security certifications (e.g., GIAC: GSEC/GCIH/GCFA; ISC2: CISSP/CCSP). Comfortable working in a matrixed environment: Demonstrates collaboration skills and the ability to coordinate with partners to deliver outcomes. Good communicator (written and verbal) Demonstrated experience using enterprise-authorized AI capabilities to support security operations workflows, with strong validation habits and awareness of data sensitivity. Some experience using enterprise-authorized AI capabilities to support security operations workflows, with strong validation habits and awareness of data sensitivity. #ctc

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.