Technical Writer IV

Role Description

The Technical Writer creates clear documentation by translating complex information into accessible and easily understood content for various audiences. Collaborates with subject matter experts to ensure accuracy. Ensures project deliverables and/or work products meet contract requirements and are formatted to the agreed upon standards. Provides assistance in layout, formatting, and grammar to deliver high quality output. This position is remote to the Atlanta, GA area.

Qualifications

• Bachelor's degree in English, Journalism, Communications or related field.
• Minimum of seven plus (7+) years of relevant experience, or equivalent combination of education/experience.

Requirements

• Must possess appropriate level of certifications as required.
• Strong attention to detail and proficiency in documentation tools are essential.
• Work is highly independent.
• May act as a Team Lead.
• Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment, and property.

Key Duties and Responsibilities

• Interviews Subject Matter Experts and translates complex information into easily understood, well-structured, polished documents.
• Reviews, edits, and proofs documents. Handles advanced/complex subjects.
• Converts documents into standard template formats ready for delivery to the customer.
• Supports writing and editing of deliverables and work products and ensures they are stored in a clear, concise, accessible means.
• Oversees compliance with industry standards and best practices of style and format.
• Works in a team environment and is expected to assist other team members as needed.
• Responsible for adherence to qualitative and quantitative standards as established to meet contractual obligations and changing business requirements.

For IT Related Projects

• Creates and publishes technical documentation and manuals.
• Collects and interprets technical data or information and coordinates layout for publication.
• Provides support for all aspects of configuration, administration, training, and end user's support.
• Authors and updates IT end-user documentation.

Physical Demands

Work is primarily performed in an office environment. Regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers, printers, and light traffic. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) – (11) Federal Holidays
• Training and Development Opportunities