Medical Assistant

Job Description

Job Description

The leading cardiology group in the West Valley is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice. Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients. Competitive wages Uniform/Scrub Allowance Monday – Friday for most positions 7 Company Paid Holidays* Employee Medical coverage option as low as $25.00 per paycheck* Dental & Vision* Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental* 401(k) retirement plan Paid Time Off* Paid Sick Time Employee Assistance & Discount Programs *Available to full-time, regular employees* - ** Restrictions may apply ** POSITION SUMMARY: This position is responsible for triaging all incoming patient concerns as defined within department protocols and guidelines. This is role is in a call center environment and is a non-patient facing role.

ESSENTIAL JOB DUTIES: Follows Triage Protocols, policies, and procedures to include answering and routing phone notes. Processes and completes all daily items/tasks. (phone notes, voicemails, emails, flags, refills, ect.) Sort and process all documents assigned to triage department. Review all Rx renewals daily for any unmatched patients. Creates and routes all cardiac and dental clearance request as appropriate. Other duties as assigned per the need of the organization and within scope of position.